In the "For what it's worth" column, which admittedly is not much, the
issues with SAM is across all users, not just Higher Ed.    Everyone is
having problems accessing the system.  I've been reading about the issues in
many forums.

While patience may be a virtue, it doesn't help anyone with submitting
grant, cooperative agreement, or contract bid applications.

Greg Schmidt

GKS Consulting, LLC
703-346-5696 (Voice)
703-938-1294 (Fax)

-----Original Message-----
From: Research Administration List
[mailto:xxxxxx@lists.healthresearch.org] On Behalf Of Suzan Lund
Sent: Tuesday, August 07, 2012 10:41 PM
To: xxxxxx@lists.healthresearch.org
Subject: Re: [RESADM-L] SAM Problems

Even if your registration is not expired, you may not be able to access your
records in SAM.  Our institutional information is current, and my password
was updated prior to the transition; however, I have been unable to log in
since the transition.  I have only intermittent success even reaching the
SAM home page.  Once there, again, access to look up institutional
information is intermittent.  Very frustrating!

Suzan G. Lund, CRA, CPRA
Associate Director, Sponsored Programs
University of Nebraska-Lincoln
312 N. 14th St., Alexander West
Lincoln, NE  68588-0430
Ph:  402-472-1930     Fax:  402-472-9323
xxxxxx@unl.edu
http://research.unl.edu/sp1

-----Original Message-----
From: Research Administration List
[mailto:xxxxxx@lists.healthresearch.org] On Behalf Of McWhorter,Sharon
Sent: Tuesday, August 07, 2012 7:42 AM
To: xxxxxx@lists.healthresearch.org
Subject: Re: [RESADM-L] SAM Problems

According to a previous post from eRA, if you have an active CCR
registration you do not need to do anything until it is time to renew. If
your registration was due to expire between May 15 and July 15, 2012, the
expiration date was to be extended by 90 days.

Sharon
Sharon McWhorter
Associate Director
Office of Research Services
The University of Akron
330-972-8311
xxxxxx@uakron.edu

-----Original Message-----
From: Research Administration List
[mailto:xxxxxx@lists.healthresearch.org] On Behalf Of Jean Remmer
Sent: Monday, August 06, 2012 4:25 PM
To: xxxxxx@lists.healthresearch.org
Subject: Re: [RESADM-L] SAM Problems

Has anyone received a satisfactory answer about what those of us who have
been unable to register with SAM for the last week plus are supposed to do
about today's grant deadline?  I have been on hold for hours over the last
week with multiple agencies and have only talked to one live person.  He was
at Grants.gov and while he was very sympathetic was unable to help except to
give me a number at NIH to call.  That mailbox was full and they suggest you
write an email (which I did) but no answer yet.  CSR is also too busy to
take calls.

Clearly we're not the only ones with this issue.  Does anyone have an
alternate way to submit other than through G.g who will kick the app out
without a SAM registration?  Has anyone heard that the deadline for
SBIR/STTRs might be extended because of the trouble everyone has had with
SAM being down for the last week?

Thanks for your help.  I'm currently on hold with eRA Commons (going into
minute #43) hoping they have some suggestions.

Jean
L. Jean Remmer
Vice President, Research Administration
Proteogenomics Research Institute for Systems Medicine
11107 Roselle Street
San Diego, CA 92121-1206
Ph. 858.450.9999 x103 * Fax 858.450.9888

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 A link directly to helpful tips:  http://tinyurl.com/resadm-l-help
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======================================================================
 Instructions on how to use the RESADM-L Mailing List, including
subscription information and a web-searchable archive, are available  via
our web site at http://www.healthresearch.org (click on the  "LISTSERV" link
in the upper right corner)

 A link directly to helpful tips:  http://tinyurl.com/resadm-l-help
======================================================================

======================================================================
 Instructions on how to use the RESADM-L Mailing List, including
 subscription information and a web-searchable archive, are available
 via our web site at http://www.healthresearch.org (click on the
 "LISTSERV" link in the upper right corner)

 A link directly to helpful tips:  http://tinyurl.com/resadm-l-help
======================================================================