You may also want to check the version of Adobe used to fill out the module....saving it in the wrong version on one computer somewhere in the pipeline can cause that.

We had an issue with a fillable budget form that one of the sponsor's required. They downloaded it and saved it on their Mac using the Safari plugin (which was equivalent to Adobe 4.0). I could open the attachment and view it, the proposal was submitted and passed validations, but the forms appeared blank to the sponsor (as they only had Adobe Reader on their computers).

Sherie Donahue, MS, CRA - Electronic Research Specialist
LOMA LINDA UNIVERSITY | Office of the Vice President for Research Affairs
Loma Linda, CA 92350
(909) 651-5098 or (909) 558-1000, x83911·  (909) 558-0244 (fax) ·  xxxxxx@llu.edu
The difficult we do immediately. The impossible takes a little longer. - motto of the US Army Corps of Engineers during WWII
Everything should be made as simple as possible, but not simpler. - Albert Einstein

-----Original Message-----
From: Research Administration List [mailto:xxxxxx@lists.healthresearch.org] On Behalf Of Dimmitt, Robert
Sent: Thursday, May 19, 2011 11:58 AM
To: xxxxxx@lists.healthresearch.org
Subject: Re: [RESADM-L] Windows 7

That tends to be the typical grants.gov response.  Unfortunately, it does not answer the question of what caused the problem.  Was it really Window's 7 or is that just an easy out from finding the true cause of the problem?

Rob

---------------------------------------------------
Rob Dimmitt
Assistant Director, Research Administration Office of Operations, IU School of Medicine
Phone: (317) 274-4404
Fax: (317) 278-5823 FAX
xxxxxx@iupui.edu
http://operations.medicine.iu.edu

-----Original Message-----
From: Research Administration List [mailto:xxxxxx@lists.healthresearch.org] On Behalf Of Wright, Kristie
Sent: Thursday, May 19, 2011 2:50 PM
To: xxxxxx@lists.healthresearch.org
Subject: Re: [RESADM-L] Windows 7

We had an issue.  The package validated, but after validation all the pdf's were completed wiped out.  When grants.gov was contacted they indicated that they do not support Windows 7.

Kristie D. Wright, MAcc
Grant Officer
University of North Texas
Office of Research Services

Phone: 940.369.7693
Fax: 940.565.4277

-----Original Message-----
From: Research Administration List [mailto:xxxxxx@lists.healthresearch.org] On Behalf Of Carril, Matthew
Sent: Thursday, May 19, 2011 1:47 PM
To: xxxxxx@lists.healthresearch.org
Subject: Re: [RESADM-L] Windows 7

I've been on Windows 7 for about 8 months and have not had any issues with submissions.

Matt Carril, Project Manager
Department of Neurology
314-362-3971

-----Original Message-----
From: Research Administration List [mailto:xxxxxx@lists.healthresearch.org] On Behalf Of Lawrence Waxler
Sent: Thursday, May 19, 2011 1:44 PM
To: xxxxxx@lists.healthresearch.org
Subject: [RESADM-L] Windows 7

Hey out there in grantland.

The grants.gov web site does not specifically list Windows 7 as a supported platform. Does anyone have a Windows 7 PC that works just fine with submissions there?

Thanks.

Larry

~~~~~~~~~~~~~~~~~~~~~~~
Larry Waxler, Director
Office of Sponsored Programs
University of Southern Maine
15 Baxter Boulevard
P.O. Box 9300
Portland, ME  04104-9300
Telephone: 207-780-4413
Telefax: 207-780-4927

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 via our web site at http://www.healthresearch.org (click on the
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 A link directly to helpful tips:  http://tinyurl.com/resadm-l-help
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