Grants.gov senior staff have been working on this for a while when
there is a VIRUSDETECT that does not meet already published info.  Be
sure to check the current rules.

Note that the VIRUSDETECT error can result from either a real virus or
from an attachment that is too long or has special characters
========
 From Grants.gov iPortal  knowledge base

The error message VIRUSDETECT could indicate that the application
package has been corrupted by a virus, or that the file attachment
names do not meet the required length or format.

First, use a virus protect program to run a virus scan on the entire
application package. Ensure that your package is completely free of
viruses before resubmission.

Second, check the file attachment names. File attachment names longer
than approximately 50 characters can cause problems processing
application. Please limit file attachment names to less than 50
characters. In addition, do not use special characters (example: %, /,
#) or spacing in the file and for word separation. If you need spaces
in the name, use the underscore (example: my_Attached_File.pdf) in
naming the attachments. If these guidelines are not followed, the
application package may be rejected.

dash - amps &  and anything else not a number or letter may cause a
problem.  This can happen with both S2S and Adobe.
=======
Moreover file extensions ending in "x" may be a problems = pptx, or
docx.

Check all attachment file names and lengths and resubmit.  We did an
Adobe submission that got VD error, double checked,  found a dash in
budget justification attachment.   Had an S2S submission with pptx
extension file, it got the VD, changed to pdf and it passed

Bob
___________________________________
Robert Beattie
Managing Senior Project Representative
Division of Research Development and Administration
University of Michigan
3003 S. State Street     Ann Arbor, MI  48109-1274
office: 734 936-1283
xxxxxx@umich.edu

On Dec 21, 2010, at 4:08 PM, Berry, Matt L. wrote:

I have had the “virus detect” rejection error twice already today.

Matt L Berry, MBA, CRA
Proposal Development Specialist
University of Oklahoma Norman
Office of Research Services
Three Partners Place, Suite 150
201 David L. Boren Blvd.
Norman, OK  73019-5300
Phone: (405) 325-6131; Fax: (405) 325-7750
xxxxxx@ou.edu
website: research.ou.edu

Bob
------------------------------
Robert Beattie
UMich e-Business Point of Contact
UMich Grants.gov Liaison
Managing Senior Project Representative for Electronic Research
Administration
Division of Research Development and Administration
University of Michigan
xxxxxx@umich.edu   (734) 936-1283
Member, NIH Commons Working Group
Member, FDP eRA Standing Committee and Grants.gov Joint Application
Design Team

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