Re: NIH Commons Oconnor, Brian J 17 Nov 2005 10:15 EST
We had an administrator who was having trouble with eSNAP on Tuesday and contacted the ERA Commons Help Desk. Their response is included in the email below. She was able to access esnap yesterday late afternoon at 4pm so it may be working again. ********** email from administrator *************** Tuesday, November 15, 2005 10:30 AM Subject: E-SNAP delays I have just gotten off the phone with the ERA Commons helpdesk. They are experiencing serious problems system-wide with their server during this deadline. As a result, no one has been able to complete E-SNAP submissions. The NIH is aware of the problem and has extended the deadline until whenever the server is up and running. You may get an automated notice that says your E-SNAP application is overdue - PLEASE IGNORE IT. We will get everything submitted as soon as we can. Thanks for your patience, ************************* -----Original Message----- From: Research Administration List [mailto:xxxxxx@HRINET.ORG]On Behalf Of Carol Sprague Sent: Thursday, November 17, 2005 10:06 AM To: xxxxxx@HRINET.ORG Subject: Re: [RESADM-L] NIH Commons Yes Eleanor Cicinsky wrote: We are having difficulty with NIH Commons - routing esnap proposals, reviewing esnaps, accessing commons. Is everyone else having difficulty with the system? Eleanor M. Cicinsky Director, PreAward Sponsored Projects Administration Temple University, 406 USB, 083-45 1601 N. Broad Street Philadelphia, PA 19122 (Ph) 215.204.8691 (Fx) 215.204.7486 (Em) xxxxxx@temple.edu (Web) http://www.research.temple.edu ====================================================================== Instructions on how to use the RESADM-L Mailing List, including subscription information and a web-searchable archive, are available via our web site at http://www.hrinet.org (click on "Listserv Lists") ====================================================================== -- Carol P. Sprague Director University of Massachusetts Office of Grant & Contract Administration Research Administration Building 70 Butterfield Terrace Phone 413-545-0698 Fax 413-545-1202 ====================================================================== Instructions on how to use the RESADM-L Mailing List, including subscription information and a web-searchable archive, are available via our web site at http://www.hrinet.org (click on "Listserv Lists") ====================================================================== ====================================================================== Instructions on how to use the RESADM-L Mailing List, including subscription information and a web-searchable archive, are available via our web site at http://www.hrinet.org (click on "Listserv Lists") ======================================================================