Re: FastLane glitches Vincelli, Diana 15 Dec 1999 10:42 EST

Anne -
I know we have had this same thing happen (what you described in your first
email).  I think on the NSF end, everything looked OK.
In one case (and I can't remember if it was the one where the printed copy
looked goofy) NSF called the PI and asked for us to
submit the proposal in print because the electronic one was a little
garbled.  They said this was happening sometimes and they were working on
it.  But that was several months ago.  I think you might be able to call
David Hofherr (703/306-1145 x4686) at FastLane and ask him if it looks OK on
his end.
Good Luck-
Diana

Diana Thompson Vincelli
Associate Director
Foundation and Government Grants
G-14 Maryland Hall
University of Richmond, VA  23173
804/289-8005, fax 804/287-6491
xxxxxx@richmond.edu
www.richmond.edu/~grants

-----Original Message-----
From: Anne Womack [mailto:xxxxxx@WM.EDU]
Sent: Wednesday, December 15, 1999 10:26 AM
To: xxxxxx@hrinet.org
Subject: Re: fastlane glitches

Thanks very much, unfortunately our PI only has Acrobat 3 and
sent us the files in both PS and PDF format over email (and to
think that only two years ago I couldn't even talk like this).
Seriously we may try to persuade all PIs to get '4.  Most FL
proposals go out without a hitch, but this missing letter problem is
a gigantic pain when it happens.  Anne W.

Anne,

We had this problem yesterday! It was a problem with embedded fonts. Our PI
successfully solved the problem by following the Fastlane instructions for
"Downloading the Windows Acrobat Distiller 4.0 'Fastlane' Profile." I've
attached the link here.

http://www.fastlane.nsf.gov/a1/Adobe4WinDwnld/Adobe4WinDwnld.htm

Laurie

Anne Womack wrote:

>   Has anyone had experience with a FastLane problem whereby
> you have uploaded a file from either PDF or PS converted to PDF,
> and the print screen shows a lot of  missing letters in the text?
>   A further wrinkle is that when you look at the file separately
> (Project Description, for instance), it looks fine.  But if you do "Print
> Entire Proposal" and then look at the PD, it is full of missing
> letters, particularly in capital letters, as in headings.
>    If you have had and have overcome this problem, could you share
> some hints??  We would be grateful.
>
> Anne Womack CRA
> Director of Sponsored Programs
> Grants and Research Administration
> P.O. Box 8795
> The College of William & Mary
> Williamsburg, VA 23187-8795
>
> xxxxxx@wm.edu
> (757)221-3967 (phone)
>         -4910 (fax)
>
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--

Laurie P. Chamness                    Phone:  (843) 953-4973
Assistant Director                        Fax:  (843) 953-6577
Research & Grants Admin          E-mail:  xxxxxx@cofc.edu
College of Charleston
66 George Street
Charleston, SC  29424

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Anne Womack CRA
Director of Sponsored Programs
Grants and Research Administration
P.O. Box 8795
The College of William & Mary
Williamsburg, VA 23187-8795

xxxxxx@wm.edu
(757)221-3967 (phone)
 -4910 (fax)

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 Instructions on how to use the RESADM-L Mailing List, including
 subscription information and a web-searchable archive, are available
 via our web site at http://www.hrinet.org (click on "Listserv Lists")
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