Re: Fastlane/technical question Farnsworth, Franci 31 Mar 1998 08:22 EST

Hi Diana -- The "FastLane Architecture" info indicates that you need
Netscape 3.0+ or Microsoft IE 4.0+ for a web browser.  Maybe that's the
problem.   I have a PC with Netscape and have had no problems..

Franci Farnsworth
MIDDLEBURY COLLEGE

> -----Original Message-----
> From: Diana Demers [SMTP:xxxxxx@KEENE.EDU]
> Sent: Monday, March 30, 1998 10:56 AM
> To:   Multiple recipients of list RESADM-L
> Subject:      Fastlane/technical question
>
> I have have submitted proposals via Fastlane without difficulty;
> however, I
> just switched over from Mac to PC. I have Internet Explorer 3.0, and
> everything works fine in Fastlane until I try to view a proposal. I
> get the
> following error message:
> __
> ERROR LOCATING OBJECT HANDLER
>
> There is no viewer available for the type of object you are trying to
> open.
>
> The following information is available about this object:
>
> Address of Object:
> https://www.fastlane.nsf.gov/cgi-bin/a1Submission.pl
>
> Content type: text/html
>
> Possible location of viewer: Microsoft Active X Gallery
>
> Do you want to go to this location to download a viewer for this type
> of object?
> __
>
> The same thing happenes whether I set Adobe Reader or Internet
> Explorer as
> the default program to read text/html files. I can't figure out what
> the
> problem is, and neither can our help desk. Windows 95 and Internet
> Explorer
> 3.0 are supposed to be able to handle encripted documents.  Has
> someone else
> run into this problem?
>
> Any help is much appreciated.
>
> Thanks,
>
> Diana Demers
> Grant and Contract Administrator
> Keene State College