Re: Skills Testing for Interview Candidates Marsha Green 26 Feb 1997 11:12 EST
(Speaking as a person who has interviewed for various jobs of this type and as someone who has a bachelors in human resource management). Every office uses different types of software (email, excel..lotus...quatropro...etc.). Not everyone has had to create a web page (this is pretty highly technical for the average person). Not everyone has had access to SPIN or the web or transferring Excel info to an NSF budget computer program. I think you may be getting to "program specific" in your skills testing. Most people if they are familiar with one spreadsheet program, can do another type. In other words it is "learnable" very quickly. Any of the things you mentioned are learnable. By asking an individual to know these particular things, I think you're limiting your search down to a finite number. You may find it difficult to find someone who is able to pass all these tests. I've been through various "typing" and "software" tests for positions in my "secretarial" days, so know that they're perfectly acceptable and widely used. I can understand giving a typing test or even specific software but the others (web page, SPIN, NSF budget) are pretty job specific for your office and if the person has never worked in a sponsored projects office (is this entry level?) that would be expecting a lot. These are all on-the-job type training. Marsha Green Sponsored Programs Coordinator UNLV xxxxxx@ccmail.nevada.edu ______________________________ Reply Separator _________________________________ Subject: Skills Testing for Interview Candidates Author: Research Administration Discussion Group <xxxxxx@health.state.ny.us> at SMTP-UNS Date: 2/25/97 2:30 PM I am about to begin interviewing to fill my new "Information and Technology Coordinator" position. I figure lots of us can say we have internet searching, web page development, database searching, and misc. office software experience, but I'll bet our levels of expertise vary widely. Since it is difficult to determine the level of computer skills from job applications, resumes, and even face-to-face interviews, I am proposing to administer a "skills assessment" to the pool of candidates selected for interviews. It will include exercises on email, internet searching, designing a simple web page, doing a SPIN search, and putting a simple budget together in Excel and then downloading and filling out an NSF budget form. We use an employment panel to screen and recommend candidates; they will approve the assessment and will review the output produced by candidates. The skills test will take place before the face-to-face interview. Our human resources director is balking at this--says "it appears to me that this is a means of testing that cannot be validated." She thinks we will have some complaints from candidates. I say there is no better way to make sure the successful candidate has the level of skills required by the position. I also think it is far better to risk complaint now than to go through the mess of terminating someone later who turns out to not be able to do the job. Before I do battle on this one, has anyone else had a similar situation that you can share with me and the list members? Can anyone with more personnel experience that me explain the concern raised and/or offer suggestions on other ways to be sure we hire someone who truly has the "demonstrated skills" required in the job description? (I don't especially trust references or past employers--I've been burned once too often by these folks who, for one reason or another, don't tell the whole truth!) Thanks! Barbara H. Gray Telephone: 803-953-5673 Director of Sponsored Programs Fax: 803-953-6577 College of Charleston e-mail: xxxxxx@cofc.edu Charleston, SC 29424