I'm curious to know whether any research offices use commercial contact
management software, such as ACT!, in addition to whatever proposal/award
management software they may be utilizing.  Obviously, the contacts that you
would be managing are investigators and other "clients".  ACT! appears to
provide a lot of features that would make it attractive for sending reminder
memos (on paper or via e-mail) and the like to investigators.  One very nice
feature is that it contains a calendar so that it might be possible to
schedule mailings, perhaps even have a memo be sent automatically to a P.I.
90 or 120 days prior to the due date for a progress report, etc.

If anyone uses ACT! or a commercial application like it, I would be very
interested in hearing about what you use it for and how you may have
integrated it into your office function.  Thanks for all replies.

Doug Wilkerson, Ph.D.              VOICE:    (419) 381-4252
Assoc. V.P. for Research           FAX:      (419) 381-4262
Professor of Pharmacology          e-mail:   xxxxxx@GEMINI.MCO.EDU
Medical College of Ohio            WEB:      http://www.mco.edu/research
3000 Arlington Ave.
Toledo, OH 43614