Help.  I want to get off of your Research Administration List Server, but
my mail server won't let me send the SIGNOFF message to either of the
addresses.  Could you please help me get off?

Gene Ramp
xxxxxx@ukans.edu

----------
> From: xxxxxx@health.state.ny.us
> To: Multiple recipients of list RESADM-L <xxxxxx@health.state.ny.us>
> Subject: Trouble-Shooting Problems with RESADM-L
> Date: Wednesday, August 21, 1996 11:38 AM
>
> Please print and save for future reference:
>
> Trouble-Shooting Problems with LISTS
> Prepared by Elizabeth Mazzella, Health Research Inc.
> xxxxxx@HEALTH.STATE.NY.US
> Redistribute freely
>
>  Many lists are extremely active (at least the good ones are).
>  Managing a list is time consuming for the listowner; therefore
>  helping individual subscribers with problems is generally not
>  possible.   Often, the best way to get help when you are having a
>  problem with your subscription or in posting mail to the list, is to
>  help yourself.  Here are problems and their likely causes and
>  possible solutions.
>
>  COMMON PROBLEM #1:    You can't tell if your message got through to
>  the list.
>  LIKELY CAUSE:  Your subscription is not set to send you
>  copies of your own posts.
>  SOLUTION:    Send the command  Query list-id (for example,
>  QUERY RESADM-L) to xxxxxx@NODE.NETWORK
>  (xxxxxx@HEALTH.STATE.NY.US)  If your subscription
>  parameter comes back NOREPRO or Repro = NO, send the
>  following command to the LISTSERV--
>  SET LIST-ID REPRO (SET RESADM-L REPRO)
>
>  COMMON PROBLEM #2:  You receive mail regularly, but
>  when  you try to post to the list, you receive a cryptic rejection
>  message saying something like "you are not authorized to send mail
>  to LIST-ID from your xxxxxx@node.network address."
>  LIKELY CAUSE:  Your e-mail address has changed since you first
>  subscribed to the LIST.  Your mail is probably being forwarded to you
>  from your old address, so your incoming mail from the list is not
affected.
>  lists will not accept postings from anyone who is not subscribed--as far
as
>  server is concerned if the e-mail address doesn't exactly match one in
the
>  subscriber file, you are an intruder, an  interloper, the worst possible
>  type of scum.
>  SOLUTION:  Send the command REVIEW LIST-ID to the LISTSERVER
>  where your list resides.  Find yourself in the list and see what address
you a
>  subscribed from.   You may need help from the your local e-mail
>  administrator or from the listowner if you are still subscribed under
your old
>  address -- since the server will not recognize mail from your new
address.
>  The best way to avoid this problem:  if your e-mail address is going to
>  change, unsubscribe while your address is still active then resubscribe
when
>  your new address becomes active.
>
>  COMMON PROBLEM #3: You are receiving two copies of every posting from
the list
>  LIKELY CAUSE:  You had common problem #2 and re-subscribed from
>  your new address so now list postings are being forwarded from your old
>  address and are being sent directly to your new address.
>  SOLUTION:  Send a REVIEW command (see common problem #2).  Find
>  both (or all)  your subscriptions and send the listowner a note asking
him/her
>  to remove your old subscription--provide the exact email address of the
>  subscription you want removed.  If you are working with a MAJORDOMO
>  server package, simply send the UNSUB LIST-ID command followed by your
>  old e-mail address.
>
>  COMMON PROBLEM # 4:  You suddenly stop getting mail from a usually
active list
>  LIKELY CAUSE:  You have been bounced from the list--probably by the
>  listowner.  If your subscription generates numerous errors (your local
mail
>  server is down, so the listowner receives notices for each list message
that
>  not delivered, or  perhaps you have gone on vacation and your mailbox
has
>  filled and mail is being returned to the list as undeliverable) chances
are t
>  any busy listowner will bounce you off the list.  (On RESADM-L, for
>  example, it's three strikes you're out).
>  SOLUTION:  Send a REVIEW command (see common problem #2), see if
>  you are listed as a subscriber.  If not, re-subscribe.   The best way to
>  avoid this problem is to SET nomail before going on vacations & check
>  your subscription if you know your mail server has been down for any
significa
>   time period.
>
> * Elizabeth (Liz) Mazzella            xxxxxx@HEALTH.STATE.NY.US*
> * Director, Technology Transfer & Contract Programs           *
> * Health Research, Inc. (A Non-Profit Corp.) Albany NY 12209  *
> * Voice: (518) 431-1200                    Fax: (518)431-1234 *