Assessment of Research Offices
00pslowry@xxxxxx 13 Feb 1996 12:43 EST
Some questions have been raised recently concerning
assessment of research offices. Sharon Davis from the
University of Nebraska and I have been interested in
this topic for some years and we both have published
separately and jointly on evaluation of the research
office. Our most recent article published in the NCURA
Journal presented some results of data collected from
100 institutions in an attempt to assess the status of
evaluation activities with research offices (I would
refer you to the Spring 1995 issue of Research
Management Review). Our second article providing some
additional data on this topic is underway.
We found that 58 percent of the institutions in the
sample have experienced some sort of evaluation. There
were many combinations of types of evaluators, with
faculty being a part of the evaluation team in the
largest number. A surprisingly large number of offices
used outside evaluators. The most common form of
assessment was some sort of feedback from faculty and
included written surveys, telephone surveys, and
interviews. Administrators and office staff were
groups also included in some type of survey.
In the course of our work, we have found very little
else by way of published data on the status of
evaluation activities. We have, however, noticed from
our NCURA workshop on this topic that in the last five
years the participants are increasingly referring to an
evaluation that has recently occurred or will occur in
the next 1-2 years.
A related comment made in the discussion concerned a
suggestion by a faculty member to form a committee of
faculty members to advise and make suggestions on how
to better meet their needs. A faculty advisory
committee, while requiring effort, is an excellent way
to not only receive comments, advise, and support from
one of the primary clients of our offices, but serves a
dual purpose of providing an avenue for educating
(albeit a small number of) faculty on the often
competing priorities of the research office.
Peggy S. Lowry
Ball State University
317/285-1600