--- You wrote:
I got the error message again and now I'm being passed around from Grants.gov, NIH Help desk and eRA Commons.   No one wants to assume responsibility.  If it's late, Commons won't accept because they have not been advised from Grants.gov that there is a system problem.
I resubmitted a third time and now I'm waiting to see what happens.
I like how it's no one's fault and it's my problem.  We're dealing with separate entities, no cross communications and the applicants are the ones to suffer.  Very unacceptable.  There needs to be a better coordination between the grant processing center and the sponsoring agencies when these issues arise.
Any suggestions?? Thanks!

--- end of quote ---

Hi Matthew,
I remember a similar case, same error message, and same frustration with going around.
We just redid the package, thinking it was corrupted!!  Not sure if it is an option for you, but it certainly solved the problem we had.
Christine

**********************
Christine Bothe
Assistant Director
Office of Sponsored Projects
Dartmouth College
Rubin Building, 4th Floor
Phone: 603-650-8836
Fax: 603-650-7815

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