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Re: Grants.gov DOWN UNTIL WED, 2/10? Donahue, Sherie (LLU) 08 Feb 2010 17:54 EST

This was sent out on Friday:

FW: NIH eRA eSubmission Items of Interest - February 5, 2010 *Follow-up
Item* to the eSubmission Update to Organization Official listserv:

"It's been brought to our attention that many folks have been unable to
get through to the Grants.gov Contact Center to obtain a ticket number.
Given these unusual circumstances, in this instance we will accept proof
of an email to the Grants.gov Contact Center outlining your issue and
identifying affected applications by FOA, project title and PI name in
lieu of obtaining a ticket number.

Grants.gov Contact Center
Toll-free: 1-800-518-4726
Email: xxxxxx@grants.gov"

So, I think you are ok. Make sure that all of this is documented in the
cover letter as a 'reason for consideration' for the proposal being
submitted after the deadline, then submit it first thing Wednesday
morning. Also, if you are as compulsive as I am, you can confirm with
the NIH helpdesk that this the grant will be accepted.

Sherie

Sherie Donahue, MS
Electronic Research Specialist
Office of the Vice President for Research Affairs
Loma Linda University
Loma Linda, CA 92350
(909)651-5098 or (909)558-1000, x83911
909/558-0244 (fax)

The difficult we do immediately. The impossible takes a little longer.
-- motto of the US Army Corps of Engineers during WWII
Everything should be made as simple as possible, but not simpler. --
Albert Einstein

-----Original Message-----
From: Research Administration List [mailto:xxxxxx@hrinet.org] On
Behalf Of Laura Kubec
Sent: Monday, February 08, 2010 1:49 PM
To: xxxxxx@hrinet.org
Subject: Re: [RESADM-L] Grants.gov DOWN UNTIL WED, 2/10?

I have a proposal that I tried to submit on Friday and it froze on my
screen.  It said "Processing, please don't close the window until you
receive a confirmation".  Never received a confirmation.
Before 5pm I wrote to Grants.gov and also e-Commons to communicate the
problem. I believe it was a system issue due to heavy volume. Received a
service request tracking number.  Today both Grants.gov and NIH are
closed.
I still need to get this submitted.  Any suggestions?

Laura

-----Original Message-----
From: Research Administration List [mailto:xxxxxx@hrinet.org] On
Behalf Of Donahue, Sherie (LLU)
Sent: Monday, February 08, 2010 1:42 PM
To: xxxxxx@hrinet.org
Subject: Re: [RESADM-L] Grants.gov DOWN UNTIL WED, 2/10?

Yes, the maintenance was scheduled for Feb. 6-9.

Sherie Donahue, MS
Electronic Research Specialist
Office of the Vice President for Research Affairs
Loma Linda University
Loma Linda, CA 92350
(909)651-5098 or (909)558-1000, x83911
909/558-0244 (fax)

The difficult we do immediately. The impossible takes a little longer.
-- motto of the US Army Corps of Engineers during WWII
Everything should be made as simple as possible, but not simpler. --
Albert Einstein

-----Original Message-----
From: Research Administration List [mailto:xxxxxx@hrinet.org] On
Behalf Of Elise Mills
Sent: Monday, February 08, 2010 1:29 PM
To: xxxxxx@hrinet.org
Subject: Re: [RESADM-L] Grants.gov DOWN UNTIL WED, 2/10?

This is indeed a surprise -
I knew there was some scheduled maintenance going on, but not that
it would be down until Wednesday... (& next Monday is a holiday)

Website says: "Grants.gov is currently unavailable due to scheduled
system maintenance that will improve your Grants.gov experience.

The system will be back on-line by February 10 at 12:01 EST.

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 Instructions on how to use the RESADM-L Mailing List, including
 subscription information and a web-searchable archive, are available
 via our web site at http://www.hrinet.org (click on "Listserv Lists")
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======================================================================
 Instructions on how to use the RESADM-L Mailing List, including
 subscription information and a web-searchable archive, are available
 via our web site at http://www.hrinet.org (click on "Listserv Lists")
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