The more things change, the more they stay the same.....

> -----Original Message-----
> From: Research Administration List [mailto:xxxxxx@hrinet.org] On
Behalf
> Of Ryder-Consugar, Collette L
> Sent: Friday, February 05, 2010 3:46 PM
> To: xxxxxx@hrinet.org
> Subject: Re: [RESADM-L] Grants.gov Submission Problems Today
>
> My suggestion is to call the grants.gov help desk and get a case
number.
> Then call the commons and let them know that you have a grants.gov
case
> number.  They may give you a case number as well.
>
> Create and attach a new cover letter (can be merged with any other
cover
> letter you're submitting), noting the G.g case number and anything
that
> the Commons gives you, and resubmit when you can get through.  Note
that
> this might not be until after they've completed their maintenance.
>
> Collette Ryder-Consugar, MBA, CRA
> Manager, Sponsored Projects
> The Children's Hospital of Philadelphia
> 3615 Civic Center Blvd.
> ARC1
> Philadelphia, PA 19104
> PH: 267-426-9365
> FX: 215-590-2629
> xxxxxx@email.chop.edu
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>
>
>
> -----Original Message-----
> From: Research Administration List [mailto:xxxxxx@hrinet.org] On
Behalf
> Of Haverstock, Cindy A
> Sent: Friday, February 05, 2010 3:32 PM
> To: xxxxxx@hrinet.org
> Subject: Re: [RESADM-L] Grants.gov Submission Problems Today
> Importance: High
>
> Yes, I am having problems as well.
>
> Cindy Haverstock
> Grants Manager
> Grants Strategy Development and Administration
> Banner Health
> 1441 North 12th Street
> Phoenix, AZ 85007
> Phone: 602-747-8136
> Fax: 602-747-4185
>
>
> -----Original Message-----
> From: Research Administration List [mailto:xxxxxx@hrinet.org] On
Behalf
> Of Ann R Shiras
> Sent: Friday, February 05, 2010 1:20 PM
> To: xxxxxx@hrinet.org
> Subject: [RESADM-L] Grants.gov Submission Problems Today
>
> Is anyone else having troubles submitting this afternoon?  Two people
in
> our office are have had no success submitting.  Sometimes the "sign
and
> submit" screen doesn't appear after logging in.  The times when it
does
> appear, the small screen which usually shows files transferring
indicates
> no file transfers, then an Error:Nothing Done screen appears.
Grants.gov
> Help Desk says it's due to high volume and to keep trying.  I'm
surprised
> not to see any other emails on this.  Does anyone have any ideas other
> than keep trying?
>
> Thanks,
>
> Ann Shiras
> Proposal Review
> UW-Milwaukee
> 414-229-3077
>
>
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