Re: Grants.gov Application Package Save Issue RESOLVED Ann R Shiras 14 Dec 2009 14:26 EST
Thanks for all of your ideas. Bob Beattie contacted me offline and suggested I skip the "Save" step of "Save and Submit" and jump directly to Submit. It worked. Ann Shiras Proposal Review UW-Milwaukee 414-229-3077 ----- Original Message ----- From: "Leonid Ayerov" <xxxxxx@MSKCC.ORG> To: xxxxxx@hrinet.org Sent: Monday, December 14, 2009 12:12:37 PM GMT -06:00 US/Canada Central Subject: Re: [RESADM-L] Grants.gov Application Package Save Issue Anna, I know similar used to occur when it was pure edge and the outlook did corrupt it. We encouraged users to FTP the file to our office to prevent it and it did work. Best Regards, Leo Ayerov Applications Analyst Memorial Sloan-Kettering Cancer Center 633 Third Avenue, 3rd Floor New York, NY 10017 Telephone: 646-227-3261 Email:xxxxxx@mskcc.org -----Original Message----- From: Research Administration List [mailto:xxxxxx@hrinet.org] On Behalf Of Ann R Shiras Sent: Monday, December 14, 2009 11:09 AM To: xxxxxx@hrinet.org Subject: [RESADM-L] Grants.gov Application Package Save Issue Good morning all, I received an emailed Grants.gov package from a PI to submit. When I clicked on "Save", I received a notification "Save a Blank Copy of this Form" box. My only options were to Print the Form, Save a Blank Copy, or Cancel. The PI said they completed the package with Reader 9.1, and of course they could save it, since they were able to send it to me, so I went ahead and clicked on Save a Blank Copy. The entire form did save. I then clicked on Save and Submit, and received the same notification, clicked on Save a Blank Copy, but nothing happens after I entered Username and Password to submit. I called the Help Desk and was told that the file was "corrupted somehow" and the only option is to download and complete another copy of the package. Has anyone else had this problem? Any ideas how this might have happened? Thanks for any ideas, Ann Shiras Proposal Review UW-Milwaukee 414-229-3077 ====================================================================== Instructions on how to use the RESADM-L Mailing List, including subscription information and a web-searchable archive, are available via our web site at http://www.hrinet.org (click on "Listserv Lists") ====================================================================== ====================================================================== Instructions on how to use the RESADM-L Mailing List, including subscription information and a web-searchable archive, are available via our web site at http://www.hrinet.org (click on "Listserv Lists") ====================================================================== ====================================================================== Instructions on how to use the RESADM-L Mailing List, including subscription information and a web-searchable archive, are available via our web site at http://www.hrinet.org (click on "Listserv Lists") ======================================================================