Thanks for all of your ideas. Bob Beattie contacted me offline and suggested I skip the "Save" step of "Save and Submit" and jump directly to Submit. It worked.
Ann Shiras
Proposal Review
UW-Milwaukee
414-229-3077
----- Original Message -----
From: "Leonid Ayerov" <xxxxxx@MSKCC.ORG>
To: xxxxxx@hrinet.org
Sent: Monday, December 14, 2009 12:12:37 PM GMT -06:00 US/Canada Central
Subject: Re: [RESADM-L] Grants.gov Application Package Save Issue
Anna,
I know similar used to occur when it was pure edge and the outlook did corrupt it. We encouraged users to FTP the file to our office to prevent it and it did work.
Best Regards,
Leo Ayerov
Applications Analyst
Memorial Sloan-Kettering Cancer Center
633 Third Avenue, 3rd Floor
New York, NY 10017
Telephone: 646-227-3261
Email:xxxxxx@mskcc.org
-----Original Message-----
From: Research Administration List [mailto:xxxxxx@hrinet.org] On Behalf Of Ann R Shiras
Sent: Monday, December 14, 2009 11:09 AM
To: xxxxxx@hrinet.org
Subject: [RESADM-L] Grants.gov Application Package Save Issue
Good morning all,
I received an emailed Grants.gov package from a PI to submit. When I clicked on "Save", I received a notification "Save a Blank Copy of this Form" box. My only options were to Print the Form, Save a Blank Copy, or Cancel.
The PI said they completed the package with Reader 9.1, and of course they could save it, since they were able to send it to me, so I went ahead and clicked on Save a Blank Copy. The entire form did save. I then clicked on Save and Submit, and received the same notification, clicked on Save a Blank Copy, but nothing happens after I entered Username and Password to submit. I called the Help Desk and was told that the file was "corrupted somehow" and the only option is to download and complete another copy of the package.
Has anyone else had this problem? Any ideas how this might have happened?
Thanks for any ideas,
Ann Shiras
Proposal Review
UW-Milwaukee
414-229-3077
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