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Re: Grants.gov Application Package Save Issue Donahue, Sherie (LLU) 14 Dec 2009 11:49 EST

No idea how this happened. However, if this is not doing it on the PIs
computer you could have the PI resend the file or bring it on a memory
stick and see if it is truly corrupted. That may save you the work of
starting over.

Sherie

Sherie Donahue, MS
Electronic Research Specialist
Office of the Vice President for Research Affairs
Loma Linda University
Loma Linda, CA 92350
(909)651-5098 or (909)558-1000, x83911
909/558-0244 (fax)

The difficult we do immediately. The impossible takes a little longer.
-- motto of the US Army Corps of Engineers during WWII
Imagination is more important than knowledge. -- Albert Einstein

-----Original Message-----
From: Research Administration List [mailto:xxxxxx@hrinet.org] On
Behalf Of Ann R Shiras
Sent: Monday, December 14, 2009 8:09 AM
To: xxxxxx@hrinet.org
Subject: [RESADM-L] Grants.gov Application Package Save Issue

Good morning all,

I received an emailed Grants.gov package from a PI to submit.  When I
clicked on "Save", I received a notification "Save a Blank Copy of this
Form" box.  My only options were to Print the Form, Save a Blank Copy,
or Cancel.

The PI said they completed the package with Reader 9.1, and of course
they could save it, since they were able to send it to me, so I went
ahead and clicked on Save a Blank Copy.  The entire form did save.  I
then clicked on Save and Submit, and received the same notification,
clicked on Save a Blank Copy, but nothing happens after I entered
Username and Password to submit.  I called the Help Desk and was told
that the file was "corrupted somehow" and the only option is to download
and complete another copy of the package.

Has anyone else had this problem?  Any ideas how this might have
happened?

Thanks for any ideas,

Ann Shiras
Proposal Review
UW-Milwaukee
414-229-3077

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 Instructions on how to use the RESADM-L Mailing List, including
 subscription information and a web-searchable archive, are available
 via our web site at http://www.hrinet.org (click on "Listserv Lists")
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