I'm having problems submitting DOE supplement and renewal proposals through
DOE's IIPS.  e-center has been nearly impossible to pull up.  Using the
e-center2, I have encountered problems with the site disappearing as soon as
I click on "submit."  I tried the help desk, and my final stop after trying
to figure out which menu number to use on my touch-tone phone pad, was
"please leave a voice mail."  I didn't, but sent an email.  Per the
instructions on the IIPS, I then contacted the person listed on the
Grants.gov application package, Marilyn Oyler.  She was very pleasant and
instructed me to use Grant.gov, apparently preferred by her office as well.
So I did.  And so it worked.  The email from the help desk I later received
merely asked which browser I used and whether or not I had pop-ups blocked.
I didn't answer.  Grants.gov worked.

The point?  I would far rather use one system with known issues and known
procedures to resolve problems than with half a dozen (or more) different
systems with even less accessible help desks and far sketchier "solutions."
At the very least, we are able to talk with real people at Grants.gov and
get case numbers as system problem verification with a minimum of menu
selection on the phone.  NSPIRES for NASA and grantsonline for NOAA are
fairly straightforward albeit not as robust as Commons or FastLane regarding
access to proposal and award information after submission.  The rest are
just plain unreliable and frustrating to use.

I'm wondering if any of the professional organizations (COGR, NCURA, SRA,
etc.) are formulating unified correspondences to Chu, OMB, Congress, et. al.

Sarah B. Dumais
Research Grant & Contract Specialist
Office of Research and Sponsored Programs
Rutgers, The State University
3 Rutgers Plaza, ASB III
New Brunswick, NJ  08901
732.932.0150 x2107
917.345.5664 (mobile)
732.932.0162 fax
xxxxxx@orsp.rutgers.edu
********
Please include Rutgers PI name, account number, proposal number, subaward
number if applicable, sponsor name, and details regarding your request in
all emails so I can better serve you.  Include a contact PHONE number!

-----Original Message-----
From: Research Administration List [mailto:xxxxxx@hrinet.org] On Behalf Of
Bob Beattie
Sent: Tuesday, June 02, 2009 5:41 PM
To: xxxxxx@hrinet.org
Subject: Re: [RESADM-L] Recovery Act - DOE ARPA-E Funding Opp Checklist

Problems here.

Is anyone going to write to Steven Chu who was a researcher and
should understand the advantages of streamlining do not come from
using bad systems.

Someone at Berkeley  send him a plea to go back to Grants.gov.

Bob
------------------------------
Robert Beattie
Member, NIH Commons Working Group
Member, FDP eRA Standing Committee
UMich e-Business Point of Contact
UMich Grants.gov Liaison
Managing Senior Project Representative for Electronic Research
Administration
Division of Research Development and Administration
University of Michigan
xxxxxx@umich.edu   (734) 936-1283

On Jun 2, 2009, at 5:22 PM, Berry, Matt L. wrote:

Good afternoon,

Anyone out there having trouble accessing/submitting via FedConnect
this afternoon?

Thanks

Matt L Berry, MBA, CRA

Proposal Development Specialist
Office of Research Services
University of Oklahoma Norman Campus
Three Partners Place, Suite 150
201 David L. Boren Blvd.
Norman, OK 73019-5300
Phone: (405) 325-6131 Fax: (405) 325-7750
xxxxxx@ou.edu
Website: research.ou.edu

From: Research Administration List [mailto:xxxxxx@hrinet.org] On
Behalf Of Vonnie Perkins
Sent: Tuesday, May 26, 2009 11:13 AM
To: xxxxxx@hrinet.org
Subject: [RESADM-L] Recovery Act - DOE ARPA-E Funding Opp Checklist

Good Afternoon All:
 If you have faculty who will be applying to DOE for the Recovery
Act opp for ARPA-E, I have created a checklist for the Concept Paper.
You can find it here,http://www.umresearch.umd.edu/recovery/docs/
DOE_ARPA_E_Checklist_concept.pdf . If you want the Word version so
that you can modify it, please email me directly at xxxxxx@umd.edu .
Regards,
Vonnie

Vonnie Perkins
Coeus Project Manager
Electronic Research Admin. Program Manager
Office of Research Administration & Advancement
University of Maryland
3110B Lee Building
College Park, MD 20742-5141
Voice: 301.405.4179
xxxxxx@umd.edu
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 Instructions on how to use the RESADM-L Mailing List, including
 subscription information and a web-searchable archive, are available
 via our web site at http://www.hrinet.org (click on "Listserv Lists")
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 Instructions on how to use the RESADM-L Mailing List, including
 subscription information and a web-searchable archive, are available
 via our web site at http://www.hrinet.org (click on "Listserv Lists")
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