Remember...there are longer lines outside better restaurants.

My experience is that the Commons people will work with you and you can
almost always trust their advice.

Charlie

> Hi Laurie, When I called the the grants.gov help desk I was "encouraged
> to contact the awarding agency"  to make them aware of the delay.   It
> sounded like she was reading a script.  She never mentioned providing a
> grants.gov # or DUNS #.
> Also, when I called the eRA commons, they never told me to contact the
> grants administrator.
>
> I was on hold with the grants.gov help desk for 30 minutes, and with the
> eRA commons help desk for an hour and 10 minutes, then when I did get
> through it was another 30 minutes to go through the whole situation.
>
> I'm curious to hear what advice other people are getting.
>
> -Andrea
>
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>
> Andrea Schmitt
>
> Grants Manager
>
> Sun Health Research Institute
>
> 10515 West Santa Fe Dr.
>
> Sun City, AZ  85351
>
> 623-876-5628
>
> 623-876-5461 (fax)
>
> xxxxxx@bannerhealth.com <mailto:xxxxxx@bannerhealth.com>
>
>
>
>
>
>
> ________________________________
>
> From: Research Administration List [mailto:xxxxxx@hrinet.org] On
> Behalf Of Laurie Blumberg-Romero
> Sent: Thursday, April 30, 2009 3:58 PM
> To: xxxxxx@hrinet.org
> Subject: [RESADM-L] confirmation of grant
>
>
>
> We have a grant that we are waiting for...the PI (who is understandably
> nervous) called grants.gov and was told that it has not been moved to
> the next stage of processing yet due to the high volume.
> The help desk suggested that she contact the grants administrator at NIH
> (for the grant that she is applying for), give that person her DUNS
> number and the grants.gov number, and and ask for an extension of the
> time to correct any errors that may be found when Grants.gov gets around
> to processing this proposal.
>
> Does this sound correct and does it match what you all are hearing?
>
> Laurie
>
> Laurie Blumberg-Romero
> Director, Research & Sponsored Programs
> Children's Hospitals and Clinics of Minnesota
> 2525 Chicago Ave South, 17-750
> Minneapolis, MN 55404
> (612) 813-7628 phone
> (612) 964-6896 cell
> (612) 813-7883 fax
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