And in any case this is major league horrible business practice. Yes, your password is on G.g, where it should be encrypted and unavailable to EVERYONE, including G.g technical staff. They can reset it for you, they cannot look it up. I know we have researchers' projects on the line, but this behavior on the part of G.g help desk should not be tolerated. Annette Lujan wrote: > Actually, no... they called me by cell (yes, I had left a message, but > it was a few days between when I had called and the return call with > no way to identify who was calling- caller id said restricted) > Annette > > On Wed, 29 Apr 2009 15:56:46 -0400 > "Bloomberg, Robert" <xxxxxx@TUFTSMEDICALCENTER.ORG> wrote: >> And three--you called them, so you know you are talking to a g.g rep. >> >> Robert P. Bloomberg Director, Office of Grants & Contracts Tufts >> Medical Center 800 Washington Street (Tupper 10) Boston, MA 02111 >> Tel. 617.636.1142 Fax. 617.636.8568 >> >> >>> -----Original Message----- >>> From: Research Administration List [mailto:xxxxxx@hrinet.org] On >>> Behalf >>> Of Shelli Shababo >>> Sent: Wednesday, April 29, 2009 3:46 PM >>> To: xxxxxx@hrinet.org >>> Subject: Re: [RESADM-L] DUNS number error >>> >>> I was also asked for this information but consider two things. One, >>> your >>> password is in their system somewhere or you couldn't log on and >>> two, you >>> can change your password anytime so just log on and change it. >>> >>> Shelli Shababo >>> Research Grants & Contracts Coordinator >>> Albert Einstein Healthcare Network >>> 5501 Old York Road >>> Korman 100 >>> Philadelphia, PA 19141 >>> Phone: 215-456-7218 >>> Fax: 215-456-8122 >>> >>> "The difference between stupidity and genius >>> is that genius has its limits." >>> - Albert Einstein >>> >>> >>> Tom Drinane <xxxxxx@COMCAST.NET> 4/29/2009 3:21 PM >>>>>> >>> I think this asking for passwords stuff is a very serious issue. I >>> would urge those who experienced this behavior by the G.g help desk to >>> report this up the G.g food chain, starting with Michael Pellegrino. >>> They really should not be doing this. >>> >>> Marta Torruella wrote: >>> > Yes, I was asked for the same two pieces of information when I called >>> about >>> > DUNS error responses. We wound up just resubmitting all the >>> applications >>> > that had this issue (this is S2S) and after two tries yesterday, they >>> were >>> > all validated by G.g and reached the Commons all OK. BUT, what is >>> happening >>> > now is that G.g is apparently clearing up the original submissions >>> (with >>> the >>> > DUNS # issues), validating them and sending them to the Commons. The >>> > Commons, of course, is sending us all these ERROR notices because >>> they >>> are >>> > considered duplicate applications. The deadline that will not >>> end.... >>> > >>> > >>> > Marta I. Torruella, CRA >>> > Associate Director >>> > Sponsored Research and Program Development >>> > The Rockefeller University >>> > 1230 York Avenue, Box 82 >>> > New York, NY 10065 >>> > (Founders Hall, Room 301) >>> > Tel: 212-327-8175; Fax: 212-327-8400 >>> > xxxxxx@rockefeller.edu >>> > >>> > >>> > >>> > -----Original Message----- >>> > From: Research Administration List [mailto:xxxxxx@hrinet.org] On >>> Behalf Of >>> > Annette Lujan >>> > Sent: Wednesday, April 29, 2009 11:59 AM >>> > To: xxxxxx@hrinet.org >>> > Subject: Re: [RESADM-L] DUNS number error >>> > >>> > Sometime over the past weekend (blurry dismal memory! must >>> > go... must forget!) .... I left my cell number. >>> > Yesterday, they returned my call. They asked me too for >>> > my password... and I gave it to them. Kinda wierd timing >>> > as I had just completed and was printing my certificate on >>> > IS security awareness!LOL... at least now I can rest easy >>> > knowing I am not the only one being asked for it. >>> > Annette Lujan >>> > Assistant Director for Proposal Development >>> > California State University, Long Beach >>> > 1250 Bellflower Boulevard >>> > Long Beach, CA 90840 >>> > 562-985-1567 >>> > xxxxxx@csulb.edu >>> > >>> > >>> > On Wed, 29 Apr 2009 11:49:58 -0400 >>> > bonnie kwit <xxxxxx@OAKLAND.EDU> wrote: >>> > >>> >> You can always change your password. And they really >>> >> don't mean MPIN.they >>> >> mean the EIN. Anxious to be done with these >>> >> submissions, I gave them my >>> >> information so I could get an escalated status to tier >>> >> 2. >>> >> >>> >> >>> >> >>> >> _____ >>> >> >>> >> From: Research Administration List >>> >> [mailto:xxxxxx@hrinet.org] On Behalf Of >>> >> Deborah Grupp-Patrutz >>> >> Sent: Wednesday, April 29, 2009 11:23 AM >>> >> To: xxxxxx@hrinet.org >>> >> Subject: Re: [RESADM-L] DUNS number error >>> >> >>> >> >>> >> >>> >> So far we received rejected, about 5 out of over 180 >>> >> applications with this >>> >> error, >>> >> >>> >> We called G.g help desk and they are asking for my AOR >>> >> password and MPIN, >>> >> >>> >> which I've refused to give (our IS has trained us not to >>> >> share passwords) >>> >> >>> >> >>> >> >>> >> Now the help desk is stating that they will not escalate >>> >> this issue without >>> >> this >>> >> >>> >> information. >>> >> >>> >> >>> >> >>> >> Is anyone else having this issue? Is there a way around >>> >> giving our MPIN and >>> >> >>> >> password out? >>> >> >>> >> >>> >> >>> >> thanks, >>> >> Debbie >>> >> >>> >> >>> >> >>> >> >>> >> Deborah Grupp-Patrutz >>> >> Children's Hospital of Philadelphia >>> >> >>> >> >>> >> >>> >> >>> >>>>> "Dimmitt, Robert" <xxxxxx@INDIANA.EDU> 4/28/2009 7:38 >>> >>>>> PM >>> >>> >>>>> >>> >> I know there was some discussion about this a couple of >>> >> days ago, but are >>> >> people still getting the incorrect duns number error >>> >> >>> > >from grants.gov even >>> > >>> >> when your duns number is correct? Specifically, this >>> >> error: >>> >> >>> >> >>> >> >>> >> Error:The DUNS number entered in your package is invalid >>> >> or does not match >>> >> the DUNS number that is registered with the Central >>> >> Contractor Registry >>> >> (CCR). Please verify that the DUNS number is entered >>> >> correctly, and is the >>> >> same as in your Central Contractor Registry (CCR) >>> >> registration. For >>> >> instructions on how to register with the CCR, click >>> >> http://www.grants.gov/CCRRegister >>> >> >>> >> >>> >> >>> >> We have had this happen on about 7 applications. I have >>> >> called g.g and they >>> >> are elevating them on a "research request" list and I >>> >> have logged the >>> >> problem with commons. If you could, please let me know >>> >> if you have been >>> >> regularly experiencing this error in the past few days. >>> >> Feel free to >>> >> respond off list. >>> >> >>> >> >>> >> >>> >> Thanks in advance. >>> >> >>> >> >>> >> >>> >> Rob Dimmitt >>> >> >>> >> Office of Research Administration >>> >> >>> >> Indiana University - Purdue University, Indianapolis >>> >> (IUPUI) >>> >> >>> >> xxxxxx@iupui.edu >>> >> >>> >> >>> ====================================================================== >>> >> Instructions on how to use the RESADM-L Mailing List, >>> >> including subscription >>> >> information and a web-searchable archive, are available >>> >> via our web site at >>> >> http://www.hrinet.org (click on "Listserv Lists") >>> >> >>> ====================================================================== >>> >> >>> >> >>> ====================================================================== >>> >> Instructions on how to use the RESADM-L Mailing List, >>> >> including subscription >>> >> information and a web-searchable archive, are available >>> >> via our web site at >>> >> http://www.hrinet.org (click on "Listserv Lists") >>> >> >>> ====================================================================== >>> >> >>> >> >>> >> >>> >> >>> ====================================================================== >>> >> Instructions on how to use the RESADM-L Mailing List, >>> >> including >>> >> subscription information and a web-searchable archive, >>> >> are available >>> >> via our web site at http://www.hrinet.org (click on >>> >> "Listserv Lists") >>> >> >>> ====================================================================== >>> >> >>> > >>> > >>> > >>> ====================================================================== >>> > Instructions on how to use the RESADM-L Mailing List, including >>> > subscription information and a web-searchable archive, are available >>> > via our web site at http://www.hrinet.org (click on "Listserv >>> Lists") >>> > >>> ====================================================================== >>> > >>> > >>> > >>> ====================================================================== >>> > Instructions on how to use the RESADM-L Mailing List, including >>> > subscription information and a web-searchable archive, are available >>> > via our web site at http://www.hrinet.org (click on "Listserv >>> Lists") >>> > >>> ====================================================================== >>> > >>> > >>> > >>> >>> -- >>> Tom Drinane >>> 8 Douglas Ridge >>> Norwich, VT 05055 >>> >>> 802-356-7843 (M) >>> 802-649-5525 (H) >>> 603-646-3008 (W) >>> >>> >>> ====================================================================== >>> Instructions on how to use the RESADM-L Mailing List, including >>> subscription information and a web-searchable archive, are available >>> via our web site at http://www.hrinet.org (click on "Listserv Lists") >>> ====================================================================== >>> >>> >>> This message is intended for the use of the person or entity to >>> which it >>> is addressed and may contain information that is privileged and >>> confidential, the disclosure of which is governed by applicable >>> law. If >>> you are not the intended recipient, or the employee or agent >>> responsible >>> to deliver it to the intended recipient, you are hereby notified >>> that any >>> disclosure, copying, or distribution of this information is strictly >>> prohibited. If you have received this message by error, please >>> notify the >>> sender immediately to arrange for return or destruction of these >>> documents. >>> >>> >>> ====================================================================== >>> Instructions on how to use the RESADM-L Mailing List, including >>> subscription information and a web-searchable archive, are available >>> via our web site at http://www.hrinet.org (click on "Listserv Lists") >>> ====================================================================== >> >> >> ====================================================================== >> Instructions on how to use the RESADM-L Mailing List, including >> subscription information and a web-searchable archive, are available >> via our web site at http://www.hrinet.org (click on "Listserv Lists") >> ====================================================================== > > Annette Lujan > Assistant Director for Proposal Development > California State University, Long Beach > 1250 Bellflower Boulevard > Long Beach, CA 90840 > 562-985-1567 > xxxxxx@csulb.edu > > > ====================================================================== > Instructions on how to use the RESADM-L Mailing List, including > subscription information and a web-searchable archive, are available > via our web site at http://www.hrinet.org (click on "Listserv Lists") > ====================================================================== > > -- Tom Drinane 8 Douglas Ridge Norwich, VT 05055 802-356-7843 (M) 802-649-5525 (H) 603-646-3008 (W) ====================================================================== Instructions on how to use the RESADM-L Mailing List, including subscription information and a web-searchable archive, are available via our web site at http://www.hrinet.org (click on "Listserv Lists") ======================================================================
