I was also asked for this information when I called to follow up on an application. I specifically told the help desk person that the MPIN is for CCR and that I did not understand what it had to do with escalating my issue to the next level. I was informed rather curtly that if I did not provide it, the issue would not be escalated. I offered our FEID but was told that was not sufficient. Then, obviously reading from a checklist, she asked a series of what I consider totally irrelevant questions - I was not having technical difficulties submitted the application, I was having an issue with a DUNS number error. Lesley S. Zajac Director, Research Administration Jaeb Center for Health Research 15310 Amberly Drive, Ste 350 Tampa, FL 33647 Tel: 813.975.8690 Fax: 813.975.8761 email: xxxxxx@jaeb.org -----Original Message----- From: Research Administration List [mailto:xxxxxx@hrinet.org] On Behalf Of Tom Drinane Sent: Wednesday, April 29, 2009 3:22 PM To: xxxxxx@hrinet.org Subject: Re: [RESADM-L] DUNS number error I think this asking for passwords stuff is a very serious issue. I would urge those who experienced this behavior by the G.g help desk to report this up the G.g food chain, starting with Michael Pellegrino. They really should not be doing this. Marta Torruella wrote: > Yes, I was asked for the same two pieces of information when I called about > DUNS error responses. We wound up just resubmitting all the applications > that had this issue (this is S2S) and after two tries yesterday, they were > all validated by G.g and reached the Commons all OK. BUT, what is happening > now is that G.g is apparently clearing up the original submissions (with the > DUNS # issues), validating them and sending them to the Commons. The > Commons, of course, is sending us all these ERROR notices because they are > considered duplicate applications. The deadline that will not end.... > > > Marta I. Torruella, CRA > Associate Director > Sponsored Research and Program Development > The Rockefeller University > 1230 York Avenue, Box 82 > New York, NY 10065 > (Founders Hall, Room 301) > Tel: 212-327-8175; Fax: 212-327-8400 > xxxxxx@rockefeller.edu > > > > -----Original Message----- > From: Research Administration List [mailto:xxxxxx@hrinet.org] On Behalf Of > Annette Lujan > Sent: Wednesday, April 29, 2009 11:59 AM > To: xxxxxx@hrinet.org > Subject: Re: [RESADM-L] DUNS number error > > Sometime over the past weekend (blurry dismal memory! must > go... must forget!) .... I left my cell number. > Yesterday, they returned my call. They asked me too for > my password... and I gave it to them. Kinda wierd timing > as I had just completed and was printing my certificate on > IS security awareness!LOL... at least now I can rest easy > knowing I am not the only one being asked for it. > Annette Lujan > Assistant Director for Proposal Development > California State University, Long Beach > 1250 Bellflower Boulevard > Long Beach, CA 90840 > 562-985-1567 > xxxxxx@csulb.edu > > > On Wed, 29 Apr 2009 11:49:58 -0400 > bonnie kwit <xxxxxx@OAKLAND.EDU> wrote: > >> You can always change your password. And they really >> don't mean MPIN.they >> mean the EIN. Anxious to be done with these >> submissions, I gave them my >> information so I could get an escalated status to tier >> 2. >> >> >> >> _____ >> >> From: Research Administration List >> [mailto:xxxxxx@hrinet.org] On Behalf Of >> Deborah Grupp-Patrutz >> Sent: Wednesday, April 29, 2009 11:23 AM >> To: xxxxxx@hrinet.org >> Subject: Re: [RESADM-L] DUNS number error >> >> >> >> So far we received rejected, about 5 out of over 180 >> applications with this >> error, >> >> We called G.g help desk and they are asking for my AOR >> password and MPIN, >> >> which I've refused to give (our IS has trained us not to >> share passwords) >> >> >> >> Now the help desk is stating that they will not escalate >> this issue without >> this >> >> information. >> >> >> >> Is anyone else having this issue? Is there a way around >> giving our MPIN and >> >> password out? >> >> >> >> thanks, >> Debbie >> >> >> >> >> Deborah Grupp-Patrutz >> Children's Hospital of Philadelphia >> >> >> >> >>>>> "Dimmitt, Robert" <xxxxxx@INDIANA.EDU> 4/28/2009 7:38 >>>>> PM >>> >>>>> >> I know there was some discussion about this a couple of >> days ago, but are >> people still getting the incorrect duns number error >> > >from grants.gov even > >> when your duns number is correct? Specifically, this >> error: >> >> >> >> Error:The DUNS number entered in your package is invalid >> or does not match >> the DUNS number that is registered with the Central >> Contractor Registry >> (CCR). Please verify that the DUNS number is entered >> correctly, and is the >> same as in your Central Contractor Registry (CCR) >> registration. For >> instructions on how to register with the CCR, click >> http://www.grants.gov/CCRRegister >> >> >> >> We have had this happen on about 7 applications. I have >> called g.g and they >> are elevating them on a "research request" list and I >> have logged the >> problem with commons. If you could, please let me know >> if you have been >> regularly experiencing this error in the past few days. >> Feel free to >> respond off list. >> >> >> >> Thanks in advance. >> >> >> >> Rob Dimmitt >> >> Office of Research Administration >> >> Indiana University - Purdue University, Indianapolis >> (IUPUI) >> >> xxxxxx@iupui.edu >> >> ====================================================================== >> Instructions on how to use the RESADM-L Mailing List, >> including subscription >> information and a web-searchable archive, are available >> via our web site at >> http://www.hrinet.org (click on "Listserv Lists") >> ====================================================================== >> >> ====================================================================== >> Instructions on how to use the RESADM-L Mailing List, >> including subscription >> information and a web-searchable archive, are available >> via our web site at >> http://www.hrinet.org (click on "Listserv Lists") >> ====================================================================== >> >> >> >> ====================================================================== >> Instructions on how to use the RESADM-L Mailing List, >> including >> subscription information and a web-searchable archive, >> are available >> via our web site at http://www.hrinet.org (click on >> "Listserv Lists") >> ====================================================================== >> > > > ====================================================================== > Instructions on how to use the RESADM-L Mailing List, including > subscription information and a web-searchable archive, are available > via our web site at http://www.hrinet.org (click on "Listserv Lists") > ====================================================================== > > > ====================================================================== > Instructions on how to use the RESADM-L Mailing List, including > subscription information and a web-searchable archive, are available > via our web site at http://www.hrinet.org (click on "Listserv Lists") > ====================================================================== > > > -- Tom Drinane 8 Douglas Ridge Norwich, VT 05055 802-356-7843 (M) 802-649-5525 (H) 603-646-3008 (W) ====================================================================== Instructions on how to use the RESADM-L Mailing List, including subscription information and a web-searchable archive, are available via our web site at http://www.hrinet.org (click on "Listserv Lists") ====================================================================== ====================================================================== Instructions on how to use the RESADM-L Mailing List, including subscription information and a web-searchable archive, are available via our web site at http://www.hrinet.org (click on "Listserv Lists") ======================================================================
