We had the same problem, I think Grants.gov is slow today. We used Adobe 9.0 Pro. We kept trying to submit and it finally went through on the 10th try!
Holly Adams
Grants Resource Manager
Office of Sponsored Programs
Memorial Health, Inc.
4750 Waters Ave., Suite 212
Savannah, GA 31404
(912) 350-6373
FAX: (912) 350-6471
>>> Kerry Nare <xxxxxx@UCSD.EDU> 4/8/2009 5:41 PM >>>
Acrobat Professional 9.1 is suppose to work with Grants.gov, but according to Grants.gov 9.0 still has a broken pipe problem. However, you might need to be concerned about what happens when the file reaches DOD. Currently there's a notice posted on the DOD CDMRP login website https://cdmrp.org/index.cfm that their eReceipt website is unable to read files created with Acrobat Professional 9.0. (What, they can't afford an upgrade or a programmer?) Maybe this pertains to only to the LOA docs uploaded to the DOD CDMRP website, but I told people here to create their attachment files using a lower version or something else, just as a precaution.
Kerry
* * * * * * * * * * * * * * * * * *
Kerry L. Nare
Associate Director for Policy and Analysis
Health Sciences Sponsored Project Preaward Office
UC San Diego
UC202, Room 432
9500 Gilman Drive, Dept. 0012
La Jolla, CA 92093-0012
Tel: 858 534-3203
Fax: 858 822-4655
email: xxxxxx@ucsd.edu
Point of Service Survey: http://somfiscal.ucsd.edu/pss
>>> "Hunter, Steve :LPH SUP-LRS" <xxxxxx@LHS.ORG> 4/8/2009 2:15 PM >>>
I am trying to submet a DoD Breat Cancer Idea proposal through grants.gov using Acrobat Pro 9.0. When I try to submit, I get the grants.gov login screen, and once I've entered and clicked to move on, I get an Adobe Acrobat Runtime error and the program quits. I have only opened the formset with this same piece of software.
This is the first Adobe formset I've tried to submit using Acrobat Pro 9. I've had no problem with Adobe Reader 8.1.3. Any ideas what could be wrong? I'm thinking at this point (close to deadline, of course!) I will need to download a new formset and redo the application using Reader 8.1.3.
Thanks!
Steve Hunter
Legacy Research
Portland, OR
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