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g.g error Zoya Hamilton 05 Mar 2009 11:19 EST

Dear Colleagues,

I just received a g.g rejection message for the application I submitted
yesterday at 2 pm:

Error:Failed to Update GrantApplication XML's LOB::Failed to Update GrantApplication XML's LOB

I am on hold with g.g help desk for close to an hour now and it is telling me that "the estimated waiting time is as least 10 minutes".

Two questions: does anyone know what this error means?

Do you know if the g.g help desk has problems today?

Thanks very much,

--
Zoya Hamilton, CRA
Sr. Associate Director, Research Administration
Office of the Vice Provost
Tufts University
Tel (617) 636-6709
Fax (617) 636-2917
http://www.tufts.edu/central/

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