It sounds like you and I talked to the same G.g rep since I was told the
very same thing.

Cathy

Cathy Kelly
Compliance Specialist

Illinois State University
Research and Sponsored Programs
Campus Box 3040
Normal, IL 61790-3040

309-438-7128 - Phone
309-438-7912 - FAX

Nicole M. Corali wrote:
> For my recent call to grants.gov regarding the XML/LOB error, I was told
> to simply contact the granting agency with the case number and do
> nothing else (do not resubmit). It seems people are getting mixed advice
> on here so I'm a little nervous with this instruction to "take no
> action." Also, I asked if there was some sort of time line that I should
> wait for the submission to go through and was told, "no, just keep
> checking your e-mail."
>
> Good luck everyone!
>
> Nicole
>
> Hamaker, Amanda K wrote:
>>
>> I’m seeking feedback regarding the new error message everyone is
>> talking about.  “Error:Failed to Update GrantApplication XML's
>> LOB::Failed to Update GrantApplication XML's LOB.”  One of my staff
>> received advice from Grants.gov that we must have Adobe 8.1.3 to
>> submit or else our submissions will not go through.  Has anyone else
>> heard this?  Has anyone successfully submitted without this version of
>> Adobe?
>>
>>
>>
>> Also, is everyone aware that the Grants.gov support center is closed
>> on Monday for a holiday?  We have at least 20 proposals to submit on
>> Monday – with no means to get a case number, we may be in for a long
>> day Tuesday.
>>
>>
>>
>> Thanks,
>>
>>
>>
>> Amanda Hamaker
>> Assistant Director – Pre-Award
>> Sponsored Program Services
>> Young Hall
>> 155 S Grant Street
>> West Lafayette, IN 47907
>> Phone:  (765) 496-9647
>> xxxxxx@purdue.edu
>>
>>
>>
>>
>>
>>
>>
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