So sorry.  It worked for me.  Got new pwd immediately.  Followed the 9
steps, submitted the application package I'd been trying to submit since
last week and immediately received confirmation.  Also just received the
first two emails receipts from g.gov.  Phew!

>Susan's fix hasn't yet worked for me.  Supposedly the system emailed me a
>reset password two hours ago!  I still do not have it.

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