Re: help for those unable to log into Grants.gov AT ALL Bloomberg, Robert 10 Feb 2009 14:01 EST

Not as easy for me as for you.  I get a message saying "conversion error" when I try to fill in the application.  Of course, no explanation of what a conversion error is, or which of the entries has it, so I had to email g.g help desk.  Of course, no response yet.

And my birth date is none of their business, but apparently I can't use their system without divulging it.

Robert P. Bloomberg
Director, Office of Grants & Contracts
Tufts Medical Center
800 Washington Street (Tupper 10)
Boston, MA  02111
Tel.   617.636.1142
Fax.  617.636.8568

> -----Original Message-----
> From: Research Administration List [mailto:xxxxxx@hrinet.org] On Behalf
> Of Bob Beattie
> Sent: Tuesday, February 10, 2009 1:52 PM
> To: xxxxxx@hrinet.org
> Subject: Re: [RESADM-L] help for those unable to log into Grants.gov AT
> ALL
>
> We were all "dumped" by the system over the weekend :)  Note that the
> closing of Grants.gov over the weekend of Feb 7-8 was quite well
> publicized.  I told this group about it last week, NIH sent a wide
> spread message, and it was noted on the Grants.gov site.
> In general this system "Build" has been successful.  No more "false
> errors",  no more inability to log in, no more virus messages that do
> not refer to actual attachment file errors, and no long list of
> impossible to understand errors.
>
> The full description of the Build, including how to register is here
> http://www.grants.gov/assets/SystemEnhancements2008-03A.pdf
>
> Regarding the registration process, this is necessary because
> Grants.gov must take over its own authentication activity.  People
> can still log in to submit, with the current password.  However, if
> you want to check an application status, you must re-register.  I did
> this
> for all of our AOR's this morning.  About 10 minutes per person.
> Much of the necessary data are pre-populated.  You need to put in a
> Date of Birth -- I guess you can submit a free application on your
> birthday?  Is this an appropriate public data element.  I do not
> think so
> and filled it with that perspective.  You need to add a secret
> question and answer -- I used the same one for all the staff, so we
> can help each other remember.  You then enter a password -- I used
> the same one we had already.  All pretty easy.  If you
> are already registered, then some of what Susan reports from the Help
> Desk is not appropriate.  Just log in as usual, click continue to log
> in, and your data are presented.
>
> At UMich we have been submitting quite nicely today, looking up
> applications in the list, and very happy to have all the emails with
> the Grant number at the beginning of the subject line.  I forward all
> Grants.gov messages into a special folder, sorted by subject and so can
> see if all 4 are there.
>
> Bob
> ------------------------------
> Robert Beattie
> UMich Grants.gov Liaison
> Managing Senior Project Representative for Electronic Research
> Administration
> Division of Research Development and Administration
> University of Michigan
> xxxxxx@umich.edu   (734) 936-1283
>
>
> On Feb 10, 2009, at 1:01 PM, Suzan G Lund wrote:
>
>
> Some of us were dumped from the Grants.gov system over the weekend.
> We finally got that feedback from a user who shared their answer on
> the G.g blog.  Thanks to whoever shared the info!   Below is the blog
> comment (one caveat, we received several reset messages and tried
> them all till one worked and logged us in so we could reset the
> password back to our old one.)
>
>
> I just got off the phone with grants.gov and with the new server
> change over the weekend all persons that were on what they call the
> Legacy Servers did not make the move to the newer servers. So - we
> all have to go to grants.gov and reset our passwords (we can use our
> old ones) and re-fill out our profiles again.
>
> Steps:
> 1) Go to http://www.grants.gov/
> 2) On the right side of the page, under "Applicants," click on
> "Applicant Login"
> 3) Click "Continue to Login"
> 4) Select "Forgot my Password"
> 5) Follow the instructions, "enter your username"
> 6) You will then receive an email from grants.gov with a temporary
> password. Click on the link in the email and cut and paste the
> temporary password into the appropriate box.
> 7) Complete your profile
> 8) After you complete your profile, you will then be asked to create
> your new password. You can use your old one.
> 9) Once re-set - then you are good to go and can submit proposals
> grants.gov again
>
>
> Suzan G. Lund, CRA
> Associate Director, Sponsored Programs
> University of Nebraska-Lincoln
> 312 N. 14th St., Alexander West
> Lincoln, NE  68588-0430
> Ph:  402-472-1930     Fax:  402-472-9323
> email:  xxxxxx@unl.edu
> website: http://research.unl.edu/sp1
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