Re: help for those unable to log into Grants.gov AT ALL Bob Beattie 10 Feb 2009 13:52 EST
We were all "dumped" by the system over the weekend :) Note that the closing of Grants.gov over the weekend of Feb 7-8 was quite well publicized. I told this group about it last week, NIH sent a wide spread message, and it was noted on the Grants.gov site. In general this system "Build" has been successful. No more "false errors", no more inability to log in, no more virus messages that do not refer to actual attachment file errors, and no long list of impossible to understand errors. The full description of the Build, including how to register is here http://www.grants.gov/assets/SystemEnhancements2008-03A.pdf Regarding the registration process, this is necessary because Grants.gov must take over its own authentication activity. People can still log in to submit, with the current password. However, if you want to check an application status, you must re-register. I did this for all of our AOR's this morning. About 10 minutes per person. Much of the necessary data are pre-populated. You need to put in a Date of Birth -- I guess you can submit a free application on your birthday? Is this an appropriate public data element. I do not think so and filled it with that perspective. You need to add a secret question and answer -- I used the same one for all the staff, so we can help each other remember. You then enter a password -- I used the same one we had already. All pretty easy. If you are already registered, then some of what Susan reports from the Help Desk is not appropriate. Just log in as usual, click continue to log in, and your data are presented. At UMich we have been submitting quite nicely today, looking up applications in the list, and very happy to have all the emails with the Grant number at the beginning of the subject line. I forward all Grants.gov messages into a special folder, sorted by subject and so can see if all 4 are there. Bob ------------------------------ Robert Beattie UMich Grants.gov Liaison Managing Senior Project Representative for Electronic Research Administration Division of Research Development and Administration University of Michigan xxxxxx@umich.edu (734) 936-1283 On Feb 10, 2009, at 1:01 PM, Suzan G Lund wrote: Some of us were dumped from the Grants.gov system over the weekend. We finally got that feedback from a user who shared their answer on the G.g blog. Thanks to whoever shared the info! Below is the blog comment (one caveat, we received several reset messages and tried them all till one worked and logged us in so we could reset the password back to our old one.) I just got off the phone with grants.gov and with the new server change over the weekend all persons that were on what they call the Legacy Servers did not make the move to the newer servers. So - we all have to go to grants.gov and reset our passwords (we can use our old ones) and re-fill out our profiles again. Steps: 1) Go to http://www.grants.gov/ 2) On the right side of the page, under "Applicants," click on "Applicant Login" 3) Click "Continue to Login" 4) Select "Forgot my Password" 5) Follow the instructions, "enter your username" 6) You will then receive an email from grants.gov with a temporary password. Click on the link in the email and cut and paste the temporary password into the appropriate box. 7) Complete your profile 8) After you complete your profile, you will then be asked to create your new password. You can use your old one. 9) Once re-set - then you are good to go and can submit proposals grants.gov again Suzan G. Lund, CRA Associate Director, Sponsored Programs University of Nebraska-Lincoln 312 N. 14th St., Alexander West Lincoln, NE 68588-0430 Ph: 402-472-1930 Fax: 402-472-9323 email: xxxxxx@unl.edu website: http://research.unl.edu/sp1 ====================================================================== I nstructions on how to use the RESADM-L Mailing List, including subscription information and a web-searchable archive, are available via our web site at http://www.hrinet.org (click on "Listserv Lists") ====================================================================== ====================================================================== Instructions on how to use the RESADM-L Mailing List, including subscription information and a web-searchable archive, are available via our web site at http://www.hrinet.org (click on "Listserv Lists") ======================================================================