I had just the opposite experience with them...they were unresponsive
to the pi but were quick to respond to me when e-mailed.  i think it
helped that i dealt with individuals (not sure what your specific
concerns/probs are, so the names may differ for your needs):

Mary Maynard <xxxxxx@heart.org>
Tessa Jones <xxxxxx@heart.org>

Quoting Kimberly Lowney <xxxxxx@RESEARCH.UMASS.EDU>:

> I have contacted AHA multiple times over the past few weeks and
> received no response. I had one PI who received a response, but
> perhaps a proposal has to be in  your name to warrant response?
>
> ----- Original Message ----- From: "Amy Deborde" <xxxxxx@MARSHALL.EDU>
> To: <xxxxxx@hrinet.org>
> Sent: Monday, February 02, 2009 1:42 PM
> Subject: Re: [RESADM-L] AHA Website
>
>
>> I was able to get into the AHA system and successfully submitted one
>> applicaton; however, now the webpage is showing an error message: HTTP
>> 404 Not Found.
>>
>> Additionally, I have attempted to contact AHA since January 9th both via
>> phone and email, to no avail.  Anyone else having similar trouble?
>>
>> Thanks in advance.
>>
>>
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>
>
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--
Kim A. Pachetti, Ed.M., C.R.A.
Associate Director
Research Administration
Office of the Vice Provost
20 Professors Row
Medford, MA  02155
Phone:  617-627-4274
Fax:  617-627-3673

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 Instructions on how to use the RESADM-L Mailing List, including
 subscription information and a web-searchable archive, are available
 via our web site at http://www.hrinet.org (click on "Listserv Lists")
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