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Re: another g.g fluke Bob Beattie 29 May 2008 16:02 EST

This is a problem of too many characters in the project description,
a form field, not an attachment.  The system was counting certain
punctuation as multiple characters.  This problem is known to G.g and
they have said they are working on it.  In the meantime, consider
using fewer characters than the max allowed for text fields. Or, if
you want to go to the limit, do as Donna suggests, use only periods
and commas in the project description.

Maybe this will be fixed in the next system build.
Bob
------------------------------
Robert Beattie
UMich e-Business Point of Contact
UMich Grants.gov Liaison
Managing Senior Project Representative for Electronic Research
Administration
Division of Research Development and Administration
University of Michigan
xxxxxx@umich.edu   (734) 936-1283
Learn more about Grants.gov @ UMICH
http://www.research.umich.edu/era/grants_gov/

On May 29, 2008, at 4:08 PM, Nicole Nicholas wrote:

This actually sounds like it might be a font issue, rather than a
random error. Let’s say for instance Adobe doesn’t recognize the font
that is being used in the original doc. and when the file is
converted to pdf the unrecognizable font characters turn into
question marks. I could be wrong, but it’s a theory.
~Nikki

Nicole J. Nicholas
Research Grant & Contract Specialist
ORSP - Rutgers University
732.932.0150 x2127
http://orsp.rutgers.edu

Note: Please remember the mandatory NIH Public Access Policy

From: Research Administration List [mailto:xxxxxx@hrinet.org] On
Behalf Of Kellie Dyslin
Sent: Thursday, May 29, 2008 3:49 PM
To: xxxxxx@hrinet.org
Subject: Re: [RESADM-L] another g.g fluke

Diana,
Were these PDF attachments? If so, the characters shouldn't have
changed. We PDF all attachments to g.g. aps as a rule, and have not
had this problem.

 >>> "Vincelli, Diana" <xxxxxx@RICHMOND.EDU> 5/15/2008 12:06 PM >>>
Greetings Grants.Gov Warriors,
Twice in recent weeks we have submitted applications to NEH via
grants.gov.  Both were rejected with very obscure error messages.
After a number of conversations and email exchanges with grants.gov,
I was told with the first, “Oh you have a curly apostrophe in the
project description (summary on SF424) which turns into 3 question
marks and puts you over the 1000 character limit.”
In the second one, it was regular straight quotation marks that
turned into 4 question marks! (thus putting the project description
over the limit).
In both cases I asked the grants.gov rep why he/she knew that, but
the end users are not informed of such quirks.  Neither knew why.
So the bottom line is: no punctuation except periods and commas in
the Project Description.
Diana

Diana Thompson Vincelli
Director of Grant Support
Office of Foundation, Corporate & Government Relations
G-14 Maryland Hall
University of Richmond, VA  23173
804.289.8005; fax 804.289-8943
xxxxxx@richmond.edu
http://oncampus.richmond.edu/academics/grants

P Please consider the environment before printing this email

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nstructions on how to use the RESADM-L Mailing List, including
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 Instructions on how to use the RESADM-L Mailing List, including
 subscription information and a web-searchable archive, are available
 via our web site at http://www.hrinet.org (click on "Listserv Lists")
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