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Re: Grants.gov Adobe forms questions May Watling 23 Jan 2008 10:42 EST

Grants.gov support line 1-800-518-4726 walked me through the steps but
the submission didn't work until someone with no other adobe acrobat
program filled out the application entirely and submitted it.

On 1/23/08, Margarita M.Cardona <xxxxxx@umbc.edu> wrote:
> I have both Reader and Acrobat in my computer... How do I get Reader to be
> the default software for pdf? (Pardon my ignorance...)
> Magui
>
> Margarita M. Cardona, CRA
> Senior Grants & Contracts Manager
> Office of Sponsored Programs
> University of Maryland, Baltimore County
> 1000 Hilltop Circle, ENG 329
> Baltimore, MD 21250
> Ph: 410-455-8635
> Fx: 410-455-1876
>
> -----Original Message-----
> From: Research Administration List [mailto:xxxxxx@hrinet.org] On Behalf Of
> May Watling
> Sent: Wednesday, January 23, 2008 10:03 AM
> To: xxxxxx@hrinet.org
> Subject: Re: [RESADM-L] Grants.gov Adobe forms questions
>
> I went through the same experience of having both adobe professional
> 8.0 and adobe reader 8.1.1 on my computer.  With the help of
> grants.gov, I was told that the default system should be the reader
> 8.1.1 when openning the adobe files.  I did so but still when
> submitting the application, I received an error message from
> grants.gov.  We had to have someone who only had the reader 8.1.1
> installed re-enter everything in the application and resend it.  That
> worked.
>
> May Watling
> Research Training & Compliance Administrator
> The George Washington University
> Office of Research Training and Compliance
> (202) 994-7990
>
>
> On 1/22/08, xxxxxx@umich.edu <xxxxxx@umich.edu> wrote:
> > This is what I am telling our campus.
> >
> > "Concerning what you need to process grants, you can believe your IT
> > Support staff or you can believe Grants.gov staff.  The Grants.gov
> > staff say to use ADOBE READER 8.1.1 to download, open, fill in and
> > submit grant applications."
> >
> > In so far as federal grant applications are concerned, I suspect most
> > IT Support staff are, in most cases, under-informed.  They are well
> > meaning people who think they are doing what is in the best interest of
> > those whom they support.   I am sorry if I sound harsh here, I have
> > been, shall we say, politely, "discussing" this issue with a number of
> > well meaning people on our campus.  I would like to think, in grants
> > management, our IT colleagues will carry out the necessary support
> > role, once the grants people tell them what is needed.
> >
> > This is turning out to be painful for everyone.  I hope General
> > Dynamics had planned for a better outcome than they have gotten when
> > they sold Grants.gov on using Adobe, a program over which they have no
> > control, and which is much more complicated, for a University, than
> > they could have anticipated.
> >
> > Back to IT.  No matter what those folks say, you need to use ADOBE
> > READER 8.1.1.  You cannot use Professional and believe, as some IT
> > people have told me, it will work "just like Reader."  If you believe
> > that, then move your submission deadline back a few days to compensate
> > for all the invalid applications.  I know that most IT managers must
> > centrally control what goes on peoples' computers. This can be at a
> > department or even an institutional level.  I suspect this did not go
> > into the General Dynamics calculation for success.  They probably
> > assumed everyone just installed whatever was wanted, whenever it was
> > convenient. So cause for more pain.
> >
> > The proverbial "bottom line" is that you should make ADOBE READER 8.1.1
> > your browser default program to open all .pdf files from the internet.
> > You can still use other Adobe programs to make .pdf attachment files.
> > The other Adobe programs will still work in conjunction with Reader.
> > Be careful, however, when you open up Professional as it will ask you
> > to make it your browser default.  Just say no.
> >
> > The newest statement from Grants.gov staff, who are trying to be as
> > helpful as possible as they are caught in the middle of all this, is
> > that you should not use both Reader 7.0.9 and 8.1.1 on the same file or
> > you will get even more problems.  Thus I am, as well, asking our campus
> > to use only ADOBE READER 8.1.1.
> >
> > I hope this long explanation sheds some light on this as Suzan requested.
> >
> > Bob
> > ____________________________
> > Robert Beattie UMich Grants.gov Liaison
> > Managing Project Representative for eRA
> > Division of Research Development and Administration
> > University of Michigan
> > 734 936-1283
> > xxxxxx@umich.edu
> >
> >
> >
> > Quoting Suzan G Lund <xxxxxx@UNLNOTES.UNL.EDU>:
> >
> > > Does anyone out there know how having the Adobe Acrobat Professional
> > > (version 8.1.1) affects the use of the new forms packages?  We've only
> had
> > > limited exposure to the forms packages thus far and are not clear if
> using
> > > Acrobat Professional, which our office has, creates/solves any problems.
> > > We're only hearing about the use of Reader 8.1.1.  Even our IT guys
> aren't
> > > sure.  Any light you can shed would be helpful.  Thanks.
> > >
> > > Suzan G. Lund, CRA
> > > Associate Director
> > > Sponsored Programs
> > > University of Nebraska-Lincoln
> > > 312 N. 14th St., Alexander West
> > > Lincoln, NE  68588-0430
> > > Ph:  402-472-1930     Fax:  402-472-9323
> > > email:  xxxxxx@unl.edu
> > >
> > > Never doubt that a small group of thoughtful committed citizens can
> change
> > > the world. Indeed, it is the only thing that ever has.  Margaret Mead
> > >
> > >
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--
May Watling
Research Training & Compliance Administrator
The George Washington University
Office of Research Training and Compliance
(202) 994-7990
xxxxxx@gwu.edu

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