I went through the same experience of having both adobe professional 8.0 and adobe reader 8.1.1 on my computer. With the help of grants.gov, I was told that the default system should be the reader 8.1.1 when openning the adobe files. I did so but still when submitting the application, I received an error message from grants.gov. We had to have someone who only had the reader 8.1.1 installed re-enter everything in the application and resend it. That worked. May Watling Research Training & Compliance Administrator The George Washington University Office of Research Training and Compliance (202) 994-7990 On 1/22/08, xxxxxx@umich.edu <xxxxxx@umich.edu> wrote: > This is what I am telling our campus. > > "Concerning what you need to process grants, you can believe your IT > Support staff or you can believe Grants.gov staff. The Grants.gov > staff say to use ADOBE READER 8.1.1 to download, open, fill in and > submit grant applications." > > In so far as federal grant applications are concerned, I suspect most > IT Support staff are, in most cases, under-informed. They are well > meaning people who think they are doing what is in the best interest of > those whom they support. I am sorry if I sound harsh here, I have > been, shall we say, politely, "discussing" this issue with a number of > well meaning people on our campus. I would like to think, in grants > management, our IT colleagues will carry out the necessary support > role, once the grants people tell them what is needed. > > This is turning out to be painful for everyone. I hope General > Dynamics had planned for a better outcome than they have gotten when > they sold Grants.gov on using Adobe, a program over which they have no > control, and which is much more complicated, for a University, than > they could have anticipated. > > Back to IT. No matter what those folks say, you need to use ADOBE > READER 8.1.1. You cannot use Professional and believe, as some IT > people have told me, it will work "just like Reader." If you believe > that, then move your submission deadline back a few days to compensate > for all the invalid applications. I know that most IT managers must > centrally control what goes on peoples' computers. This can be at a > department or even an institutional level. I suspect this did not go > into the General Dynamics calculation for success. They probably > assumed everyone just installed whatever was wanted, whenever it was > convenient. So cause for more pain. > > The proverbial "bottom line" is that you should make ADOBE READER 8.1.1 > your browser default program to open all .pdf files from the internet. > You can still use other Adobe programs to make .pdf attachment files. > The other Adobe programs will still work in conjunction with Reader. > Be careful, however, when you open up Professional as it will ask you > to make it your browser default. Just say no. > > The newest statement from Grants.gov staff, who are trying to be as > helpful as possible as they are caught in the middle of all this, is > that you should not use both Reader 7.0.9 and 8.1.1 on the same file or > you will get even more problems. Thus I am, as well, asking our campus > to use only ADOBE READER 8.1.1. > > I hope this long explanation sheds some light on this as Suzan requested. > > Bob > ____________________________ > Robert Beattie UMich Grants.gov Liaison > Managing Project Representative for eRA > Division of Research Development and Administration > University of Michigan > 734 936-1283 > xxxxxx@umich.edu > > > > Quoting Suzan G Lund <xxxxxx@UNLNOTES.UNL.EDU>: > > > Does anyone out there know how having the Adobe Acrobat Professional > > (version 8.1.1) affects the use of the new forms packages? We've only had > > limited exposure to the forms packages thus far and are not clear if using > > Acrobat Professional, which our office has, creates/solves any problems. > > We're only hearing about the use of Reader 8.1.1. Even our IT guys aren't > > sure. Any light you can shed would be helpful. Thanks. > > > > Suzan G. Lund, CRA > > Associate Director > > Sponsored Programs > > University of Nebraska-Lincoln > > 312 N. 14th St., Alexander West > > Lincoln, NE 68588-0430 > > Ph: 402-472-1930 Fax: 402-472-9323 > > email: xxxxxx@unl.edu > > > > Never doubt that a small group of thoughtful committed citizens can change > > the world. Indeed, it is the only thing that ever has. Margaret Mead > > > > > > ====================================================================== > > Instructions on how to use the RESADM-L Mailing List, including > > subscription information and a web-searchable archive, are available > > via our web site at http://www.hrinet.org (click on "Listserv Lists") > > ====================================================================== > > > > > ====================================================================== > Instructions on how to use the RESADM-L Mailing List, including > subscription information and a web-searchable archive, are available > via our web site at http://www.hrinet.org (click on "Listserv Lists") > ====================================================================== > ====================================================================== Instructions on how to use the RESADM-L Mailing List, including subscription information and a web-searchable archive, are available via our web site at http://www.hrinet.org (click on "Listserv Lists") ======================================================================
