I am wondering about how Adobe will handle special characters. For example in our recent NIH Grants.gov proposal the name of one of the key personnel contained "é" (e with an accent over it). When we reviewed the assembled PDF file through NIH eCommons, the name had a"¿" (upside down question mark) instead of the special character. This is a common Adobe conversion issue however for scientific proposals that contain special characters in the title or other form fields, this will be a significant problem. Has anyone heard anything on if this has been addressed?

Julia Rodriguez, Grants Team
106b Bond Life Sciences Center
(573) 884-1783 voice
(573) 884-9395 fax

-----Original Message-----
From: Research Administration List [mailto:xxxxxx@hrinet.org] On Behalf Of Shapiro, Steve
Sent: Friday, November 16, 2007 1:06 PM
To: xxxxxx@hrinet.org
Subject: Re: [RESADM-L] Question about Grants.Gov and Adobe Reader 8.1.1

There are many technical issues that have not been resolved and/or are
being ignored that will become germain to our ability to submit grant
proposals.

One of these is the fact that multiple Adobe Acrobat applications do not
install 'cleanly' on Windows systems. Specifically, if a user has a paid
Adobe Acrobat product (6, 7 or 8) installed on their computer that
enables them to create or modify Acrobat documents; they also have to
install Acrobat Reader 8.1.1 which will enable them to fill out
Grants.gov applications.

Then a user has to right click on the application file and explicity
tell Acrobat to "Open With Acrobat 8.1.1" The problem is that Adobe does
not always open the specified version that a user may request, and
depending on the software configuration, may open the other version of
Acrobat. Unless the user checks to ensure that the 8.1.1 Reader is open
while editing the application package, they may inadvertendly mangle
their proposal. This corruption will not be caught until the proposal
fails validation @ grants.gov. Similarly, Reader 8.1.1 may come up when
the user really wants their paid version in order to create or modify a
document.

This is going to require quite a bit of analysis on our end, and we hope
to have some solutions for our institution and beyond within a few weeks
to months.  This is all brand new and we have not had time to adjust.

Steve Shapiro
IT support
Office of Research Services and Administration
University of Oregon

-----Original Message-----
From: Research Administration List [mailto:xxxxxx@hrinet.org] On
Behalf Of Larkin Tom
Sent: Friday, November 16, 2007 9:49 AM
To: xxxxxx@hrinet.org
Subject: [RESADM-L] Question about Grants.Gov and Adobe Reader 8.1.1

I was confused by this post since older versions of Adobe Reader don't
create files.  But I downloaded Adobe Reader 8.1.1 and it seems to come
up as the program of choice when you opt to "print"  - i.e. save a file
as a PDF.  Does version 8.1.1 have functions that are more like Adobe
Acrobat?

We will be submitting next week via Grants.gov so my interest in this is

more than academic.

Thanks,
Larkin Tom
Southwestern University

Robert R. Beattie wrote:
> These errors mean that  the Adobe Form Application (AFA) was either
> prepared with something other than Adobe Reader 7.0.9 or 8.1.1 or
> maybe submitted with some other program. Most likely the preparer used

> another version of reader or used Acrobat. You cannot tell what
> program was used until you do the submission and find out that it was
> the wrong one.  Re-do the whole AFA with the corrrect program.
>
> The Grants.gov warning that only Reader 7.0.9 or 8.1.1 will work with
> applications is TRUE.  Spread the word to your campuses, get the right

> version of Reader.
>
> Bob
> xxxxxx@umich.edu
>
> On Wed, 14 Nov 2007 13:04:53 -0900
>  Andrew Parkerson-Gray <xxxxxx@UAF.EDU> wrote:
>> Speaking of Adobe and Grants.gov, does anyone have a clue what the
>> heck these errors mean? They're totally cryptic. Grants.gov is yet to

>> respond to me...I've gone over the application several times, and
>> nothing seems to be missing or out of place...Any ideas?
>>
>> Cheers,
>> Andrew
>>
>>> Dear Applicant:
>>>
>>> Your submission was received on 2007-11-14T13:37:40-04:00
>>> .
>>> However it contained the following error and cannot be forwarded to
>>> the granting agency.
>>>
>>>
>>> Error: Schema validation failed DefaultValidationHandler found 4
>>> problems:
>>>     4 Errors:
>>>     1: (line 2 column 3976) cvc-complex-type.2.4.d: Invalid content
>>> starting with element 'SF424A:BudgetSummary'. No child element is
>>> expected at this point.
>>>     2: (line 2 column 8020) cvc-complex-type.2.4.a: Invalid content
>>> starting with element 'globLib:State'. One of
>>> '{"http://apply.grants.gov/system/GlobalLibrary-V2.0":State,
>>> "http://apply.grants.gov/system/GlobalLibrary-V2.0":Province,
>>> "http://apply.grants.gov/system/GlobalLibrary-V2.0":ZipPostalCode,
>>> "http://apply.grants.gov/system/GlobalLibrary-V2.0":Country}' is
>>> expected.
>>>     3: (line 2 column 8347) cvc-complex-type.2.4.a: Invalid content
>>> starting with element 'globLib:PrefixName'. One of
>>> '{"http://apply.grants.gov/system/GlobalLibrary-V2.0":PrefixName,
>>> "http://apply.grants.gov/system/GlobalLibrary-V2.0":FirstName}' is
>>> expected.
>>>     4: (line 2 column 10693) cvc-complex-type.2.4.a: Invalid content

>>> starting with element 'globLib:PrefixName'. One of
>>> '{"http://apply.grants.gov/system/GlobalLibrary-V2.0":PrefixName,
>>> "http://apply.grants.gov/system/GlobalLibrary-V2.0":FirstName}' is
>>> expected.
>>>
>>> The document is NOT valid!
>>>
>>> Please correct the above error and resubmit your application to
>>> Grants.gov.
>>
>>
>> Tracy Springberry wrote:
>>> I just submitted a USGS non competing budget for this year via
>>> Grants.gov and it was on Adobe forms.
>>>
>>> Tracy Springberry
>>>
>>>
>>
>>
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 Instructions on how to use the RESADM-L Mailing List, including
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======================================================================
 Instructions on how to use the RESADM-L Mailing List, including
 subscription information and a web-searchable archive, are available
 via our web site at http://www.hrinet.org (click on "Listserv Lists")
======================================================================

======================================================================
 Instructions on how to use the RESADM-L Mailing List, including
 subscription information and a web-searchable archive, are available
 via our web site at http://www.hrinet.org (click on "Listserv Lists")
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