Re: question about link to NIH phone book/directory Elizabeth C. Lieberman 25 Jul 2007 11:30 EST

Dear Vicki,
I can't use the link you provided to get to the directory.  I get the
following message (using Firefox 1.5.0 on a Windows XP computer):
The connection has timed out
The server at directory.nih.gov is taking too long to respond.
 *   The site could be temporarily unavailable or too busy. Try again
in a few
 moments.
 *   If you are unable to load any pages, check your computer's network
 connection.
 *   If your computer or network is protected by a firewall or proxy,
make sure
 that Firefox is permitted to access the Web.

When I go from the NIH home page and click on Telephone and Service
Directory (bottom of the page), I get to <http://teledirectory.nih.gov/>,
which seems to have the same functionality as what you're looking for.
Maybe the address has changed?

Liz

Research Administration Discussion List <xxxxxx@hrinet.org> on
Wednesday, July 25, 2007 at 12:18 PM -0500 wrote:
>Hi, everyone! I have a question for you. One of the links that I use very
>frequently on a daily or weekly basis is the one to NIH’s online staff
>directory. I love it because I can type in a first or last name and I
>will get the phone number and e-mail address for a grants management
>specialist or program officer; if I’m lucky there might even be a full
>mailing address listed! J
>
>Over a month ago, when trying to access the site, I got an error message
>that said that the connection has timed out, taking to long to respond,
>the site could be temporarily unavailable or too busy, etc. I had
>mentioned this to a GMO with whom I am friendly and she told me that NIH
>had been having server trouble. When I still couldn’t access the site (I
>can access anything else on the NIH website – this is the only link
>that’s been giving me problems) over the following weeks, she informed
>someone at the NIH help desk who actually contacted me to find out more
>about the problem. Interestingly, while he and others in his office could
>access the link/page without a problem, I still can’t, and neither can
>some of my co-workers. I decided to see if this could be a problem with
>our servers at ASU or if it’s more widespread, and thought I’d ask the
>group if anyone else has been having a problem, or if you get to the page
>now by clicking this link:  http://www.nih.gov/cgi-bin/ph-www.pl or this
>http://directory.nih.gov/
>
>If you guys are successful at accessing the page, I’ll contact our IT
>group to see if there’s a fix at my end.

-------------------------------------------------------
Liz Lieberman
Director, Office of Sponsored Research
Assistant Dean of the College
Wellesley College
106 Central Street
Wellesley, MA 02481-8203
Phone: (781) 283-3587;  Fax: (781) 283-3695
E-mail: xxxxxx@wellesley.edu

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