We have had one crash and loss of file using the parent R21...it followed an attachment of a file from a cd or flash drive.

To date, the ONLY real dissatisfaction we have had with PureEdge concerns these multiple access and file transfer issues.  So I am dismayed by your message.

Can anyone else comments on whether this kind of problem is general for files shared on a network?

CH

At 11:57 AM 8/29/2006, you wrote:
>> Has anyone encountered problems with the NIH R21 application package?  Several
>> times now with different applications I have had fatal errors with the
>> PureEdge package.
>>
>> I have had the application package saved on a shared network drive so that the
>> Principal Investigator on the project can also have access to the file and we
>> would not have to email the package (which is clearly a large file).
>>
>> The error occurs once I have been in the package, entered data, saved and
>> exited.  That piece all seems fine.  Then the next time anyone tries to access
>> the package the person will get a fatal error stating that the PureEdge viewer
>> will not launch. Basically, this means that I have to re-download the package
>> and reenter all of the data.
>>
>> Grants.gov support told me to save the application on my desktop and simply
>> email the package.  This seems to have worked, but I am now back to emailing
>> the package, which I was trying to avoid.
>>
>> Does anyone have any suggestions on this issue?
>>
>> Melissa J. Francis, CRA
>> Senior Research Administrator
>> Office of Research Administration
>> Spaulding Rehabilitation Hospital
>> P: 617-573-2375
>> F: 617-573-2369
>> Email: xxxxxx@partners.org
>>
>
>
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