> Has anyone encountered problems with the NIH R21 application package?  Several
> times now with different applications I have had fatal errors with the
> PureEdge package.
>
> I have had the application package saved on a shared network drive so that the
> Principal Investigator on the project can also have access to the file and we
> would not have to email the package (which is clearly a large file).
>
> The error occurs once I have been in the package, entered data, saved and
> exited.  That piece all seems fine.  Then the next time anyone tries to access
> the package the person will get a fatal error stating that the PureEdge viewer
> will not launch. Basically, this means that I have to re-download the package
> and reenter all of the data.
>
> Grants.gov support told me to save the application on my desktop and simply
> email the package.  This seems to have worked, but I am now back to emailing
> the package, which I was trying to avoid.
>
> Does anyone have any suggestions on this issue?
>
> Melissa J. Francis, CRA
> Senior Research Administrator
> Office of Research Administration
> Spaulding Rehabilitation Hospital
> P: 617-573-2375
> F: 617-573-2369
> Email: xxxxxx@partners.org
>

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