Good Day All.
Please bear with me as I attempt to describe the issue.
We (our PI) keeps receiving a "Missing or Invalid eRA Commons User ID"
message from the NIH side of the application process (G.g AREA
Application). Has anyone else encountered the same problem?
We initially supplied a mixed case 'Credential' & were instructed to use
all upper case for the 'CREDENTIAL'. When that didn't correct the problem,
a service ticket was generated after speaking with the Help Desk. A follow
up message received indicated the error was resolved & to resubmit after
correcting the error. We did resubmit yet again & our PI received the same
message.
Trouble is, we're not aware that an error exists.
Any suggestions?
With much appreciation,
- Jay Samelak

Jonathan A. (Jay) Samelak, MPA
Grants Coordinator
The Office of Sponsored Programs & Research
Bowling Green State University
106 University Hall
Bowling Green, OH 43403
PH: (419) 372-2481
FAX: (419) 372-0304

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