We have always used a dedicated address for all agency communications.
The good thing about this is that we all get the emails and, if the
appropriate person is out, someone else can pick up on it.  The bad
thing is that we all get the emails.
Susan

--
Susan B. Burke
Associate Director
NYU Office of Sponsored Programs
15 Washington Place, 1-H
New York, NY 10003
telephone: 212-998-2017
fax: 212-995-4029

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