CSU is also experiencing problems with grants.gov. However, we haven't gotten nearly as far as you all have! I can't even LOG IN to the system without getting timed out. I am both the AOR and the Ebiz point of contact and neither gets me into the system before it times out. The one time I thought I was 'IN" the page went blank and the browser message said the page was "done." Far from it!!! I am so frustrated! Katie Watkins. ****************************************** Kathryn Watkins Wendell, M.Ed., CRA Director, Sponsored Programs & Research Cleveland State University 2121 Euclid Avenue, Keith Bldg. 1150 Cleveland, OH 44115 216-687-3630 / 216-687-9382 (fax) xxxxxx@csuohio.edu www.csuohio.edu/uored Kristin Nagle <xxxxxx@RSP.WIS To: xxxxxx@HRINET.ORG C.EDU> cc: Sent by: Subject: Re: [RESADM-L] grants.gov/USDepartment of Education Research Administration List <xxxxxx@HRINET .ORG> 05/18/2005 03:19 PM Please respond to Research Administration Discussion List Hi all, If the rejection notice Carole received was the same one we have received here at UW, it does not appear to actually relate to a virus. Ours had reference to a virus scan, but ultimately gave as a reason that the opportunity was no longer accepting applications. This was not actually the case, as our other proposal to the same opportunity went through moments before, and this one went through on a second submission the following day. Oddly, the original, rejected proposal then also was validated and accepted; the program now has two identical proposals for the opportunity, with different confirmation numbers. When I called the help desk (after a similar wait on hold) I was told that we should not attempt to withdraw either proposal, but just let them both go through. The help desk said we are not the only ones, and they are sure the agency will realize what happened. Incidentally, our proposals were not to USDE, but to another federal agency. Everyone hang in there ~ I'm sure we'll all make it! Kristin Kristin T. Nagle University Grants & Contracts Specialist University of Wisconsin-Madison Office of Research & Sponsored Programs 750 University Avenue, 4th Floor >>> xxxxxx@NAU.EDU 05/18/05 10:51 AM >>> Hi Carole, Yippee, a new potential Grants.Gov urban legend. I suggest you run a virus check (assuming your virus protection is good and updated regularly) on the prospective virus-contaminated file. If it is clean, then (1) does it really have one now, and/or (2) if it has one now, did it pick it up at Grants.Gov (computer techies: is this possible?). If your deadline hasn't passed, you can withdraw the proposal and resubmit your file. Good luck, and to all of you submitting proposals through Grants.Gov today, I salute you (old film images of Americans waiving their soldiers off to World War II running before my eyes) Winnie At 5/17/2005 03:51 PM, Carole Knight wrote: >OK, I'm going to chime in too. I have been on hold for 70 minutes trying to >talk to a real person at "support at grants.gov". > >Has anybody else had the following problem? I submitted a grant application >today via grants.gov and it did not go through twice. On the third try, I >got a confirmation. Then I got four emails stating that two applications >were received and validated. For the application for which I received a >confirmation, I got a receipt email but then a rejection - stating that the >file contained a virus. The only application that actually was confirmed by >grants.gov as submitted was rejected. > >I'm trying to figure out if the other two applications are complete -- and if >so, how do I delete one of them? > >Over a week ago we had a similar problem where an application showed up as >two different applications with different tracking numbers. I called twice >and left two voicemail messages and emailed grants.gov to try to determine >what was going on. I have yet to hear from anyone there. They are still >showing up as separate submissions on grants.gov. > >How do you folks ever manage to get a real person to talk to you at >grants.gov? A better grants.gov response team might help, especially when >we're facing a deadline. > >Thanks. > >Carole > > > >====================================================================== > Instructions on how to use the RESADM-L Mailing List, including > subscription information and a web-searchable archive, are available > via our web site at http://www.hrinet.org (click on "Listserv Lists") >====================================================================== Wilma G. (Winnie) Ennenga Director, Office of Grant and Contract Services Northern Arizona University BAC 100C, Building 51, Knoles Drive Flagstaff, AZ 86011-4130 Telephone: 928/523-8319 Fax: 928/523-1075 ====================================================================== Instructions on how to use the RESADM-L Mailing List, including subscription information and a web-searchable archive, are available via our web site at http://www.hrinet.org (click on "Listserv Lists") ====================================================================== ====================================================================== Instructions on how to use the RESADM-L Mailing List, including subscription information and a web-searchable archive, are available via our web site at http://www.hrinet.org (click on "Listserv Lists") ====================================================================== ====================================================================== Instructions on how to use the RESADM-L Mailing List, including subscription information and a web-searchable archive, are available via our web site at http://www.hrinet.org (click on "Listserv Lists") ======================================================================
