Connie,
We ran our own survey on the Web last April.   The survey has since been
taken offline, but we saved a copy of the whole thing as a PDF document.
That PDF is available for download at the following address:

www.gradord.emich.edu/_ftp_files/ord_files/ordsurvey2000.pdf

(Just copy & paste the address listed above)
--
Rich Magyar
xxxxxx@emich.edu
Office of Research Development
Eastern Michigan University

 -------------------------- [Original Message] -------------------------
I just checked the archives and noticed that no one had asked recently for
examples of customer satisfaction studies done by research administration
offices.  We are in the planning stages of creating such a survey.  If
anyone has one they're willing to share, please respond to me
directly.  Thanks. Connie
Connie Shanahan, Information Specialist, Office of Research Development &
Administration, Southern Illinois University, Carbondale, IL  62901-4709
(618) 453-4530 fax: 618-453-8038

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