Re: FastLane SOS! Tammy Custer Ordway 01 Nov 2000 17:00 EST

Actually, I believe NSF purchased more than one server to handle FastLane
and I believe they were implemented around October 1.  Being someone that
does live trainings to the campus and is on and off it all day for this or
that, I actually have not had any problems accessing FastLane lately.

If an organization is not capable of submitting a proposal via FastLane,
they just need to talk with NSF and work out alternative solution.  NSF
realizes that not everyone can be up-to-date eon technology and is working
with those that can't.

I have copied Jerry Stuck, Deputy Director of Information Systems for NSF
so he can give a more accurate update.

Jer - fire away.

At 03:41 PM 11/01/2000 -0600, you wrote:
>Okay, so FastLane's server is so overwhelmed by traffic that we can't get
>through.
>
>#1. Most important: what success have folks had dealing with the
>clogged-net problem? In other words, what do the program officers say? any
>success with pleas, etc, to NSF?
>#2. If I wait til 3am and submit, am I more likely to get through?
>
>Er, and now some discussion questions (from a pro-technology viewpoint of
>course; "FastLane is good" is the premise here):
>
>a. I'm sure that a cost-benefit analysis that was done by someone at
>FastLane showed how this online submission system would save lots of money
>in paper costs, etc.  But what about the negative impact of people not
>being able to submit proposals because of this technology?
>b. As I understand the technology, had NSF purchased a more expensive
>server, they'd be able to handle the mega-traffic on deadline days.  Is
>that correct?  Or is that like saying, any freeway next to a major sports
>stadium should have enough lanes (say, 40 lanes) so that on the day of the
>Big Game, all the traffic should flow smoothly?
>
>Discussion welcome, especially from NSF. thanks!
>-Glenn
>=======================
>Glenn Krell BA, CRA
>Director, Research Proposal Development
>Illinois Institute of Technology
>3300 South Federal Street, M/B 301
>Chicago, Illinois 60616
>312-567-7141 (voice)
>312-567-7517 (fax)
>email: xxxxxx@iit.edu

***************************
Tammy Custer Ordway
Electronic Initiatives Specialist
Office of Sponsored Programs
Cornell University
120 Day Hall
Ithaca, NY  14853
P: (607) 255-5066
F: (607) 255-5058
http://www.people.cornell.edu/pages/tjb3/
***************************
Hard work spotlights the character of people:  some turn up their sleeves,
some turn up their noses, and some don't turn up at all!

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