Re: SPIN WOES: WHO ELSE KNOWS? Stremke, Donna 22 Aug 2000 15:05 EST
So glad to see this list serve being used. I have not experienced the particular problems in the previous two e-mails, but have experienced an even more frustrating problem, one that has prevented me from using SPIN for a few weeks now. I can run searches, but when I attempt to access any program returned as a hit, I receive an error message--in fact, there are a variety of error messages I receive. I have sent Jennifer Romano descriptions of the searches, program names, and copies of the error messages. Tekkies have applied band-aids without fixing the problem--I can access the particular programs that have been fixed, but the next time I run a search and try to access the hits, I am again blocked by error messages. I am on an intranet which has been updated recently and the errors still occur. It's been weeks since I could use SPIN. Anyone else experiencing similar problems? (I'd rather have duplicate hits than hits I can't get to.) Donna Stremke Senior Grants Specialist Office of Research and Sponsored Programs Florida Gulf Coast University 941-590-7020 (voice) 941-590-7024 (fax) xxxxxx@fgcu.edu > ---------- > From: Carol Brodie[SMTP:xxxxxx@UOP.EDU] > Reply To: Research Administration Discussion List > Sent: Tuesday, August 22, 2000 3:47 PM > To: xxxxxx@HRINET.ORG > Subject: Re: SPIN WOES: WHO ELSE KNOWS? > > I contacted InfoEd this morning because, while doing some testing during > our trial subscription, I found I was getting duplicate results no matter > what keyword I searched on. The answer was that there was a problem in > the old SPIN, and that I should try the new version. I did, and didn't > have the problem there. They said they've been hearing from many users > today about problems, and that they're working on it...... > > Carol Brodie > Sponsored Programs Administrator > University of the Pacific > > >>> Christopher Aubry <xxxxxx@UMRESEARCH.UMD.EDU> 08/22 12:23 PM >>> > Has anyone else been having trouble with InfoEd's SPIN database? > Specifically, I have been unable to "save to file" any report I might > generate. > > The problem has been occurring since Friday. Before ratcheting my outrage > to the next plateau, I'd like to confirm that others are experiencing the > same problem. > > > > Christopher P. Aubry > Coordinator, Electronic Grants > Office of Rsrch Admin & Advncmnt > 2114 Lee Building, UMCP > College Park, MD 20742-5141 > Phone: (301) 405-4179 > Fax: (301) 314-9569 > E-mail: xxxxxx@umresearch.umd.edu > > > ====================================================================== > Instructions on how to use the RESADM-L Mailing List, including > subscription information and a web-searchable archive, are available > via our web site at http://www.hrinet.org (click on "Listserv Lists") > ====================================================================== > > > ====================================================================== > Instructions on how to use the RESADM-L Mailing List, including > subscription information and a web-searchable archive, are available > via our web site at http://www.hrinet.org (click on "Listserv Lists") > ====================================================================== > ====================================================================== Instructions on how to use the RESADM-L Mailing List, including subscription information and a web-searchable archive, are available via our web site at http://www.hrinet.org (click on "Listserv Lists") ======================================================================