got this back from the help desk..
"The cause of the issue regarding missing documents within the grant folder was identified. However, a code change is required for Commons users to be able to view the documents again. Currently a hot fix release is planned for June 10th. Please do not resubmit your application as we will be resolving the missing document issue from our end. Please contact the service desk if you do not see your documents after 6/10."

From: xxxxxx@lists.healthresearch.org <xxxxxx@lists.healthresearch.org> on behalf of Strathearn Vanco, Christina <xxxxxx@upenn.edu>
Sent: Thursday, June 5, 2025 8:37 AM
To: xxxxxx@lists.healthresearch.org <xxxxxx@lists.healthresearch.org>
Subject: [RESADM-L] RE: InfoEd NIH issues
 
Hi Erica, Over the last week and a half, we’ve had a few different issues with pre-submission validations and errors after submission that didn’t appear in the validation before submission. But they weren’t InfoEd issues, they were NIH issues. 
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Hi Erica,

Over the last week and a half, we’ve had a few different issues with pre-submission validations and errors after submission that didn’t appear in the validation before submission. But they weren’t InfoEd issues, they were NIH issues.

 

If you see the application in the Commons, I would recommend submitting an eRA Commons Service Desk ticket ASAP as well, and then following it up with a call since it’s deadline day.  Submitting a ticket with InfoEd to let them know is definitely good, but they won’t be able to do a whole lot if it’s an NIH issue like what we were experiencing.

Good luck on deadline day everyone!!


Best,

Christina

 

Christina Strathearn Vanco (she/her) | PennERA Support Specialist

PennERA Help Desk Support Hours are Weekdays, 9:00am to 5:00pm EST.

Office of Research Services, University of Pennsylvania.

5th Floor Franklin Building, 3451 Walnut Street

https://www.pennera.upenn.edu

 

From: Erica Kennedy - Erica.Kennedy at usm.edu (via resadm-l list) <xxxxxx@lists.healthresearch.org>
Sent: Wednesday, June 4, 2025 5:17 PM
To: xxxxxx@lists.healthresearch.org
Subject: [RESADM-L] InfoEd NIH issues

 

Hello everyone.

 

This message is to InfoEd users specifically – Is anyone having trouble validating and submitting their NIH R01s via InfoEd S2S today?  We’ve submitted a ticket but I want to know if others are in the same boat.

 

Thanks.

Erica

 

 

Upcoming Out of Office:
June 4-6, 2025; July 3-7, 2025; July 21-25, 2025

 

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