Hi John,

The user’s account is probably inactive.  Once the user logs in to activate their account, you should be able to assign the roles.  We have a list of inactive users in our Grants.gov account that we only have the option to Delete.

So, get your new AO to log in and activate.

I hope this helps!

Lisa S. Daniels, CRA, CPRA
Grant & Contract Officer

Joan C. Edwards School of Medicine at Marshall University
Marshall University Research Corporation
1 John Marshall Drive, BBSC 435M
Huntington  WV  25755-0002

xxxxxx@marshall.edu
phone:  (304)  696-3368

From: xxxxxx@lists.healthresearch.org <xxxxxx@lists.healthresearch.org> On Behalf Of John Hamill III
Sent: Monday, June 13, 2022 6:50 PM
To: xxxxxx@lists.healthresearch.org
Subject: [RESADM-L] Assign a role for a new profile.

Hi Fellow Administrators, 

How do you assign a “role” for a new profile that was created for our AO in grants.gov?

We are able to list the entity and the UEI number but we can’t assign a role to that profile. I can edit or delete. Any thoughts?

Thanks

John Hamill

Sent from Mail for Windows

- = - = - = - = - = - = -

This email was sent to xxxxxx@MARSHALL.EDU via the Research Administrator's mailing list.

To unsubscribe from RESADM-L, go to https://lists.healthresearch.org and go into the Account Settings area.

List archives are available at: https://lists.healthresearch.org/resadm-l

To change your settings (such as Digest Mode or to temporarily suspend list emails): https://lists.healthresearch.org