Some variation of this question comes up pretty regularly.  Below is a copied/pasted response I gave to a colleague via NCURA Collaborate message boards to a similar question for departmental RAs.  The first paragraph addresses the flaws in using research $ to determine FTE needs; the rest deals with factors I use to determine workload balance. 

 

TLDR: I agree with Becky.

 

As far as I know, we do not have any institutionally used metrics; each area on campus uses the reporting tools available to measure what they think is important.  All I can really provide you with is my opinion on the subject.  Personally - and no disrespect is meant to anyone who uses this as a measure - I do not see any value whatsoever in considering dollars when determining workloads for RAs.  In my experience, the dollar amount of the award has almost no correlation with how much RA time and effort that award consumes.  At UF, we have multi-million dollar federal grants that practically run on auto pilot; the majority of the budget is salary for personnel who remain constant across years, perhaps a large equipment purchase, and then other basic travel and supply expenses.  These awards require minimal interaction from the RA, are consistent across years, and usually close with little drama.  Meanwhile, we have state funded awards that bring in a few thousand dollars, yet are incredibly labor intensive to manage.  They often involve cost share of faculty time since they are too small to cover it, some have bizarre budgetary restrictions, some of them require us to provide receipts for every charge at invoicing, as well as state-mandated forms.  Measuring workload by awarded dollars has the potential to negatively impact units and their RAs.  I have seen departmental administrators deny requests for additional FTE based on a comparison of awarded dollars (i.e. Unit A has a portfolio valued similarly to that of Unit B and therefore should be sustainable with similar FTE numbers).  The issue here, again, is that the awarded dollars is not a 1:1 translation to effort required to manage. 

 

Sorry for the long post, it is something that I have run into time and time again and I feel strongly about it.  All that said, here are the factors (also imperfect) that I use to measure and compare workload over a certain period of time (typically one year):

# of proposals submitted

# of current active projects (including cash based funds)

# of faculty managed

# of people on payroll (especially important if RA is also responsible for effort reporting)

# of modifications (i.e. post-award changes that require communication with the sponsor)

# of departments/units (if in a shared services environment)

# of various fiscal transactions (pcard approvals, reimbursements, purchase orders, etc. - if RA is responsible for fiscal functions)

 

In addition to these numbers, one must consider some subjective items:

- Skill level of RA; what takes an RAI all afternoon to complete, an RAIII may be able to do in an hour

- Skill level of other RAs in a team environment; is the RA spending time training/mentoring less experienced RAs?

- Personalities of faculty in portfolio; there are faculty who take up an hour of your time every encounter and others that you may never talk to

- Customer service in general; is the RA the main point of contact for multiple outside offices? 

- Continued education/professional development; does the RA make efforts to keep up with changing regulations?  are they involved with NCURA or on-campus training opportunities?

- Service to institution; does the RA contribute to campus efforts?  are they leading trainings, serving on focus groups/beta groups for changes affecting research administration on campus?

 

If you're still with me, thanks for reading.  I hope you find something in here helpful.  Good luck!

 

_________________________________________________________________

Lacey |RA Manager|Physics|Phone: 352-294-3072|Email: xxxxxx@ufl.edu

P Think before you print!

 

 

From: Research Administration List <xxxxxx@LISTS.HEALTHRESEARCH.ORG> On Behalf Of Reynolds, Becky R.
Sent: Monday, July 20, 2020 10:03 AM
To: xxxxxx@LISTS.HEALTHRESEARCH.ORG
Subject: Re: [RESADM-L] Benchmarking for proposal reviews per pre-award staff member

 

[External Email]

I looked into this a few years ago and was unable to find anything.  There is no special “formula” as there are too many variables:  different funding agencies, different PI working styles, the seniority of the PI, the personality and experience of the preaward staff member, different electronic systems, etc. 

 

At my institution, I have a staff that performs both pre- and post-award for a specific set of faculty.  We divide the faculty up and assign them to a staff member based on what we know as to how many proposals that faculty member submits in a year and also how many awards that PI already has established.  We give that PI a number between 1 and 5 as to how much time/effort it will take to support that person, but it is all subjective.  There are 6 members on my team and none of them have the same number of PIs to support. 

 

Sorry this isn’t more helpful!

 

Becky Reynolds, BA, CRA

Director, Medicine Research Administrative Services

Department of Medicine, IU School of Medicine

Vice Chair, LGBTQ+ Faculty/Staff Council, IUPUI

xxxxxx@iu.edu, tel:  317-274-3611

Cellular phone:  317-985-0330

 

From: Research Administration List <xxxxxx@LISTS.HEALTHRESEARCH.ORG> On Behalf Of Jennifer Shambrook
Sent: Friday, July 17, 2020 5:27 PM
To: xxxxxx@LISTS.HEALTHRESEARCH.ORG
Subject: [External] [RESADM-L] Benchmarking for proposal reviews per pre-award staff member

 

This message was sent from a non-IU address. Please exercise caution when clicking links or opening attachments from external sources.

 

I know I’ve seen some articles and references over the years of benchmarking for the number of proposals per FTE for preaward staff. I seem to have faulty google fingers, right now, though, because try though I might, I can’t find an article anywhere.

 

If anyone has a reference, an article, even just your own data, I would really appreciate it.  Please reply all or send privately.

 

Thanks!

 

Jennifer Shambrook, PhD

Director of Sponsored Programs, Office of Research

Instructor, Master in Research Administration Program

University of Central Florida

xxxxxx@ucf.edu

Wear a mask to prevent the spread of COVID-19
ARMOR UP, KNIGHTS.

☑︎ Wear a mask.
☑︎ Wash your hands.
☑︎ Practice physical distancing.
ucf.edu/coronavirus

 

 


To unsubscribe from the RESADM-L list, click the following link:
http://lists.healthresearch.org/scripts/wa-HLTHRES.exe?SUBED1=RESADM-L&A=1

 


To unsubscribe from the RESADM-L list, click the following link:
http://lists.healthresearch.org/scripts/wa-HLTHRES.exe?SUBED1=RESADM-L&A=1



To unsubscribe from the RESADM-L list, click the following link:
http://lists.healthresearch.org/scripts/wa-HLTHRES.exe?SUBED1=RESADM-L&A=1