Have you tried online to chat and ask them? They have an online chat option. This has worked for me personally. They may be able to help you with the extension.

https://www.consumercellular.com/

Thanks,

Jeanette

Jeanette S. Acree, CRA
Asst. Dir. of Financial Management
VCU Massey Cancer Center
401 College Street
PO Box 980037
Richmond, VA 23298-0037
804-628-0614 (tel)
Email - xxxxxx@vcu.edu

A National Cancer Institute-Designated Cancer Center

On Tue, Nov 19, 2019 at 2:21 PM O'Brien, Maryellen <xxxxxx@psu.edu> wrote:

Hi folks,

I’ve been trying to make contact with someone in the corporate office of Consumer Cellular. I have their main line, but it requires an extension which I don’t have. Their main menu access has been broken for days and if you try to access it, it disconnects you. I’m hoping one of you will have info for them that will at least get me past the phone greeting.

Thanks,

Maryellen O’Brien

College of AG

Penn State University

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