The Office of Research Operations and Communications provides strategic leadership and support to the Office of Research and Innovation. The office consists of three units: Strategic Initiatives, Education and Training, and Marketing and Outreach. The Education and Training unit develops and implements education and training programs to serve the research community. Education and Training supports campus initiatives by linking educational activities directly to long term strategic goals and applies various techniques to improve the quality and relevance of education and training for the research and innovation community across NC State University. The unit works closely with all of offices housed within Research and Innovation, including Sponsored Programs and Regulatory Compliance (SPARCS), and partners with Office of Contracts and Grants and all of the College/Institute/Center Research Offices.

The Office of Contracts and Grants oversees post-award administration for NC State University. Contracts and Grants staff supports department and college Research Administrators, faculty, and staff by managing the cornerstones of Post-Award Administration including: project ID setup, deposits, invoicing, letter of credit draws, accounts receivable, financial reports to sponsors, new award/attribute review, audit coordination, project modification request approvals, regulatory checklists, effort reporting and general compliance oversight

The Training and Development Manager, Research Administration, reports to the Assistant Vice Chancellor for Research Operations and Communications with a dotted line responsibility to the Director, Contracts and Grants (C&G). The position will be located in the Office of Research Operations and Communications. The position also maintains a close working relationship with all units under the Office for Research and Innovation (ORI) and the college/center/institute research offices (CROs).

The position has the following primary responsibilities:

• Develop, redesign, and deliver training and development programs, courses and curriculum for specific internal (C&G and ORI) and campus-wide research administration audiences.
• Partner with Subject Matter Experts (SMEs) to create new and revised F2F, e-learning, online courses, instructional manuals, video tutorials, learning simulations, blended courses, etc.
• Stay informed of new and evolving regulations impacting research administration at NC State, and quickly develop training to incorporate these changes.
• Implement strategies to deal with changes occurring in the research administration field on campus (e.g. system and process changes).
• Evaluate new technologies to discover new and better ways to enhance instruction.
• Assist SMEs in discovering methods of improving their instruction with and without technology.
• Oversee and implement innovative learning strategies that help to develop and sustain a viable workforce and enhance expertise for the NC State research community.
• Assist in the development of a strategic plan for education and training for research administration at NC State.
• Assess initiatives linking training and development activities directly to long term strategic goals and apply various techniques to improve the quality and relevance of education and training for the research community across NC State University.
• Analyze and report training effectiveness through the use of performance evaluations, course completions, surveys, etc.
• Oversee unit communications including website content and maintenance, training and development strategy, communications with campus audience, development and coordination of orientation and awareness campaigns to the campus research community, etc.
• Lead the development, implementation and facilitation of the integration of learning platforms and programs that drive performance and work environments and support learning, discovery, and continuous improvement.
• Liaise with Learning Management System (LMS) development team(s) to implement updates for research administration training needs. Manage the research administration training in all LMS platforms. Communicate and provide training on systems when needed.
• Identify and implement best practices to communicate training information.
• Liaise with the Research Support Council (RSC) and RSC Executive Committee to implement strategies and best practices for communication, collaboration, training and development within the NC State University research community.
• Generate and implement ideas to increase collaboration and communication between Research and Innovation, C&G and the campus research community.
• Supervise a Training Specialist and other temporary and student staff.

Other duties as assigned.

Require post-baccalaureate credentials or a bachelor’s degree plus alternative or equivalent professional training and experience may be substituted for the advanced degree on an exceptional basis.

Demonstrated experience managing learning and development programs and demonstrates extensive knowledge and skills related to adult learning theory, instructional design, learning technology and research/research administration.

Prior experience developing and implementing learning and development strategies as part of the strategic planning process.

Ability to create and manage the distribution of internal and external communications (including newsletters, email announcements, planned publications, on-line, intranet, video, special projects and assignments) throughout a research organization for a varied and diverse audience.

Proven ability to work closely with top executives to ensure messaging is projected to organizational standards, throughout all possible resources.

Previous experience working with learning management systems and website administration systems (such as WordPress).

Master’s degree in a related field is strongly preferred.

Prefer prior knowledge or experience working with electronic research administration systems (eRA) and research compliance systems.

Direct experience creating training programs to teach the application of federal rules and regulations governing research in animals and in humans, e.g.: Uniform Guidance, Guide for the Care and Use of Laboratory Animals, the Animal Welfare Act, 45 CFR 46, COI/NOI and The Belmont Report.

Familiarity with federal agencies including NIH, OLAW, USDA, APHIS, NSF, OHRP, DOD, DOS, FDA, and OFAC.

N/A

In addition to completing the online application, please include the following documents:

• Cover letter
• Resume/CV
• Contact information for three professional references
• Samples of training plans and materials created in previous positions

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148. 
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree verified at www.wes.org. Degree must be obtained prior to start date.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.