I’ve used both Firefox and Chrome. It happened in both.

 

Cathy L.Z. Smith, CPRA

Interim Manager, Research Business Office

B204 Engineering

Fort Collins, Colorado 80523-1301

Phone: 970-491-5914

Email: xxxxxx@colostate.edu

cid:image002.png@01D32E21.0CB3E130

 

 

From: Research Administration List <xxxxxx@lists.healthresearch.org> On Behalf Of Adrienne R. Washington
Sent: Thursday, June 7, 2018 11:47 AM
To: xxxxxx@lists.healthresearch.org
Subject: Re: [RESADM-L] Fastlane/Research.gov login

 

I had that happen as well.  I was told to switch bowsers.

 

Adrienne R. Washington

Sponsored Programs Administrator, Office of Sponsored Programs

p: 804-684-7798 f: 804-684-7614 e: xxxxxx@vims.edu
a: PO Box 1346, 1375 Greate Rd,  Gloucester Point, VA 23062

cid:image001.jpg@01D3936B.CF7FF690

 

From: Research Administration List [mailto:xxxxxx@lists.healthresearch.org] On Behalf Of Smith,Cathy
Sent: Thursday, June 07, 2018 1:29 PM
To: xxxxxx@lists.healthresearch.org
Subject: Re: [RESADM-L] Fastlane/Research.gov login

 

I have had similar issues. Sometimes it works to clear the cache in the browser; other times I have to shut down completely and try again.

 

Cathy L.Z. Smith, CPRA

Interim Manager, Research Business Office

B204 Engineering

Fort Collins, Colorado 80523-1301

Phone: 970-491-5914

Email: xxxxxx@colostate.edu

cid:image002.png@01D32E21.0CB3E130

 

 

From: Research Administration List <xxxxxx@lists.healthresearch.org> On Behalf Of Mary-Ellen Fortini
Sent: Thursday, June 7, 2018 11:23 AM
To: xxxxxx@lists.healthresearch.org
Subject: [RESADM-L] Fastlane/Research.gov login

 

Ever since FastLane moved the proposal info into Research.gov I have had problems logging in.  I put in my NSF ID and password and it tells me my NSF ID is incorrect (I can see it in the dropdown, it is the correct ID).  I have to say I forgot my ID, they send the email with my ID (the same one) and I have to copy/paste it from my email into the box or it still says it is wrong.  

 

Is anyone else having issues? 

 

 

Mary-Ellen Fortini, PhD

Director of Sponsored Projects

St Joseph's Hall, 116

Santa Clara University

Santa Clara, CA 95053

408-554-4806 (phone)

408-554-2389 (fax)

 

I GENERALLY TELECOMMUTE ON FRIDAYS AND IT IS EASIEST TO REACH ME BY EMAIL THAT DAY.  IF YOU NEED IMMEDIATE PRE-AWARD ASSISTANCE CONTACT SOPHIA AT xxxxxx@SCU.EDU.  FOR POST-AWARD ASSISTANCE CONTACT PATRICIA AT xxxxxx@SCU.EDU.

 

Please consider the environment before printing this email.

= = = = = =

Instructions on how to use the RESADM-L Mailing List, including subscription information and a web-searchable archive, are available via our web site at http://www.healthresearch.org (click on the "RESADM-L" link under "Sponsored Programs").

A link directly to helpful tips: http://tinyurl.com/resadm-l-help

= = = = = =

= = = = = =

Instructions on how to use the RESADM-L Mailing List, including subscription information and a web-searchable archive, are available via our web site at http://www.healthresearch.org (click on the "RESADM-L" link under "Sponsored Programs").

A link directly to helpful tips: http://tinyurl.com/resadm-l-help

= = = = = =

= = = = = =

Instructions on how to use the RESADM-L Mailing List, including subscription information and a web-searchable archive, are available via our web site at http://www.healthresearch.org (click on the "RESADM-L" link under "Sponsored Programs").

A link directly to helpful tips: http://tinyurl.com/resadm-l-help

= = = = = =

= = = = = =

Instructions on how to use the RESADM-L Mailing List, including subscription information and a web-searchable archive, are available via our web site at http://www.healthresearch.org (click on the "RESADM-L" link under "Sponsored Programs").

A link directly to helpful tips: http://tinyurl.com/resadm-l-help

= = = = = =