Am I mistaken, or doesn't the grants.gov instruction manual say that we should not rely on the email notification system? After reading the many replies to this (thank you to everyone!), I just added another task to my "to do" list for g.g submissions. As they say, "take nothing for granted." Get it? Granted. Sorry, bad joke, long day.

Wayne Glass

From: Research Administration List [mailto:xxxxxx@hrinet.org] On Behalf Of Bloomberg, Robert
Sent: Wednesday, July 11, 2007 12:11 PM
To: xxxxxx@hrinet.org
Subject: [RESADM-L] A grants.gov flaw?

To all,

Have any of you had the following experience with grants.gov? If so, please contact me. I would like to know whether we are the only ones, or others have having the same problem before I contact g.g about it.

Thanks.

What happened:

We submitted a proposal to NIH, on the due date, and on time, through g.g. We received a g.g tracking number, and then, nothing. The PI, concerned that he couldn't see the application in eCommons, asked me to check. I called the g.g help desk, who told me the application had been "rejected with errors", but couldn't tell me what the errors were. They referred it to their IT people, who got back to me the next day and said we had too many characters in the organization file of one of the senior personnel. Of course, we were now several days late, and I had to write a cover letter explaining why with the new submission.

The problem:

We were never notified that there were errors, or that the proposal had been rejected, so obviously we did not know we had a problem or what the problem was so we could fix it. (This had happened to us once before, but, for other reasons, it wasn't clear at the time that the problem was at g.g or with us). My experience has been that when there is an error, you get an email saying that there are errors, and directing you to eCommons to see what they are. But in this case, it never got to eCommons--it died at g.g.

Has this happened to you?

Thanks.

Bob Bloomberg

Robert P. Bloomberg
Director, Office of Grants & Contracts
New England Medical Center Hospitals
750 Washington Street (Tupper 10)
Boston, MA 02111
Tel. 617.636.1142
Fax. 617.636.8568

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