Yes. It means that one of the sections (probably supporting
docs) had a file that is not supported by Fastlane. We had this problem and the
help desk told us to go to the print menu, open each section individually until
we hit the one that is causing the problem. We were told to re-upload those
documents. If they were letters, we were told to re-scan them. Then you’ll
have to resubmit the proposal as a duplicate, so they substitute it. Otherwise,
the reviewers are going to have the same problem.
Thanks,
Magui
Margarita M.
Cardona, CRA
Senior Grants & Contracts Manager
Office of Sponsored Programs
University of
Ph: 410-455-8635
Fax: 410-455-1876
From: Research
Administration List [mailto:xxxxxx@hrinet.org] On Behalf Of Bonnie Kwit
Sent: Thursday, March 01, 2007
11:59 AM
To: xxxxxx@hrinet.org
Subject: [RESADM-L] Fastlane
problelm
Submitted one NSF proposal ½ hour ago with no
problem. Now, I can not view the next proposal thru the “print
entire proposal” box. I get an error: Has anyone experienced
this?
It says: INTERNAL SERVER ERROR This server
has encountered an internal error which prevents it from fulfilling your
request. The most likely cause is a misconfiguration. Please ask
the administrator to look for messages in the server’s error log.
So do they mean, my IT administrator or NSF’s?
Bonnie Kwit
Grants & Contracts Officer
544 O'Dowd Hall
(248) 370-4116
