Re: Research.gov email notifications Heather Wainwright 25 Mar 2019 07:16 EST

Hello,

I remembered some folks indicating their institutions were not receiving emails from research.gov. Last week, I got the following "Bio Buzz," which is disseminated by the Directorate for Biological Sciences. It may shed some light on the situation.

Hope everyone has a fabulous week!

Heather Wainwright
Sr Proposal Development Specialist
Fralin Biomedical Research Institute at VTC
Virginia Tech
xxxxxx@vtc.vt.edu

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Notice: New Email Validation System May Block NSF Email Communications
by NSF_BIO

NSF has applied a mandated global email policy change that may be interfering with NSF communications to and from external email recipients. All email activities may be impacted, including automatic NSF email notifications, ad-hoc review requests, panelist correspondence, and any correspondence with PIs, co-PIs, fellows and job candidates.

This new email validation system, called “Domain-based Message Authentication, Reporting & Conformance” (DMARC) is an email authentication, policy, and reporting protocol that helps to deal with phishing, spam, and server spoofing. This change was made as outlined in the Department of Homeland Security’s Binding Operational Directive (BOD) 18-01.

Since some universities, organizations, and federal agencies have not applied the DMARC policy for their email servers, email sent by NSF may be classified as spam by organizational email services and may be quarantined prior to delivery. Additionally, if an external email recipient auto-forwards email that is sent to their organization’s email account (ex. a .edu email address) to another account (ex. a gmail.com email address), they will not receive the forwarded email. A full explanation of this issue can be found on the DMARC website.

Although there are no actions NSF or individual recipients can take to prevent emails from being blocked at this time, we strongly recommend following up emails with a phone call, especially if you don’t receive an expected reply. Additionally, please alert your IT Department or Email Administrator for information on ways your institution may be able to address the issue.

NSF_BIO | March 21, 2019 at 12:35 pm | Categories: News | URL: https://wp.me/p5S6UC-t8

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