Re: RESADM-L Digest - 2 Aug 2012 to 3 Aug 2012 (#2012-176) Finn, John F. (06 Aug 2012 07:26 EST)
Re: RESADM-L Digest - 2 Aug 2012 to 3 Aug 2012 (#2012-176) Richard Cobble (06 Aug 2012 09:58 EST)
Re: SAM Problems Jean Remmer (06 Aug 2012 15:24 EST)
Re: SAM Problems McWhorter,Sharon (07 Aug 2012 07:41 EST)
Re: SAM Problems Suzan Lund (07 Aug 2012 21:40 EST)
Re: SAM Problems Gregory Schmidt (12 Aug 2012 21:23 EST)
Re: SAM Problems Salvati, Laura (13 Aug 2012 11:23 EST)
Re: SAM Problems Carole Knight (13 Aug 2012 14:30 EST)

Re: SAM Problems Jean Remmer 06 Aug 2012 15:24 EST

Has anyone received a satisfactory answer about what those of us who have been unable to register with SAM for the last week plus are supposed to do about today's grant deadline?  I have been on hold for hours over the last week with multiple agencies and have only talked to one live person.  He was at Grants.gov and while he was very sympathetic was unable to help except to give me a number at NIH to call.  That mailbox was full and they suggest you write an email (which I did) but no answer yet.  CSR is also too busy to take calls.

Clearly we're not the only ones with this issue.  Does anyone have an alternate way to submit other than through G.g who will kick the app out without a SAM registration?  Has anyone heard that the deadline for SBIR/STTRs might be extended because of the trouble everyone has had with SAM being down for the last week?

Thanks for your help.  I'm currently on hold with eRA Commons (going into minute #43) hoping they have some suggestions.

Jean
L. Jean Remmer
Vice President, Research Administration
Proteogenomics Research Institute for Systems Medicine
11107 Roselle Street
San Diego, CA 92121-1206
Ph. 858.450.9999 x103 * Fax 858.450.9888

======================================================================
 Instructions on how to use the RESADM-L Mailing List, including
 subscription information and a web-searchable archive, are available
 via our web site at http://www.healthresearch.org (click on the
 "LISTSERV" link in the upper right corner)

 A link directly to helpful tips:  http://tinyurl.com/resadm-l-help
======================================================================